At a Glance
- Tasks: Support teams in creating inclusive Esther Cafes and gather valuable feedback for service improvement.
- Company: Join a forward-thinking Trust dedicated to person-centred care and community engagement.
- Benefits: Flexible working options, professional development opportunities, and a supportive team environment.
- Other info: Dynamic role with opportunities to build relationships across diverse services and teams.
- Why this job: Make a real difference by amplifying voices and experiences in healthcare service design.
- Qualifications: Strong communication skills and a passion for community engagement and co-production.
The predicted salary is between 29700 - 36300 £ per year.
The ESTHER Coach will work directly and exclusively in the PSEH Division whilst also delivering the role in partnership with the ESTHER Programme Lead.
The ESTHER Coach will support teams to establish, develop and sustain Esther Cafe's, creating safe and inclusive spaces where people using services, carers and staff can learn together from real experiences of care.
The postholder will gather and share stories, identify themes and opportunities for improvement, and support services to translate learning into meaningful action.
Working under the leadership of the Chair of the PSEH User Engagement, Lived Experience & Co-production Sub Group and alongside the ESTHER Programme Lead, the postholder will help develop a network of ESTHER Champions across services and support the delivery of the wider ESTHER programme.
They will act as a bridge between lived experience and operational teams, ensuring that people's stories, experiences and priorities remain at the heart of service development, delivery and improvement.
The role will promote collaborative working, continuous learning and person-centred improvement across organisational boundaries, ensuring that the voices of people using services influence how care is designed, delivered and evaluated.
A key part of the role will be co-chairing the divisional Service User Engagement and Co-production Subgroup alongside a staff co-chair.
The postholder will also undertake visits to services across the division to promote engagement activity, support the development of Esther Cafe's and help teams use learning from people's experiences to inform quality improvement.
The postholder will work independently across a range of services, teams and care settings within the division.
They will build constructive working relationships with service users, carers, staff and community partners to support meaningful involvement in service development, delivery and improvement.
The postholder will use judgement, initiative and practical knowledge of engagement and co-production to identify opportunities to strengthen service user involvement, reduce barriers to participation and support services to make better use of lived experience feedback.
The postholder will organise and manage their own workload across multiple services and workstreams, working within agreed objectives and reporting progress to their line manager.
- Communication and Engagement
- Build effective working relationships with staff, service users, carers, community organisations and stakeholders.
- Present stories, themes, feedback and learning to relevant meetings and groups.
- Communicate effectively with people from diverse backgrounds.
- Maintain accurate records of activities, actions and outcomes.
- Use Trust communication systems and digital platforms appropriately.
- Participate in supervision, mentoring and development opportunities.
- Professional Responsibilities
- Work within Trust policies, procedures and professional boundaries.
- Maintain confidentiality and information governance standards.
- Promote equality, diversity, inclusion and accessibility.
- Undertake relevant ESTHER training and development.
- Participate in supervision, appraisal and continuing professional development.
- Act as a positive role model for person-centred practice, lived experience involvement and co-production.
- Working with the ESTHER Programme Lead
- Work closely with the ESTHER Programme Lead to support delivery of the divisional ESTHER programme.
- Support the implementation of ESTHER priorities, objectives and improvement initiatives.
- Meet regularly with the ESTHER Programme Lead to review progress, share learning and identify opportunities for development.
- Assist with the development and growth of Esther Cafe's across services.
- Support the recruitment, development and networking of ESTHER Champions.
- Share stories, themes and learning gathered from people using services, carers and staff to inform programme priorities.
- Work with the ESTHER Programme Lead to ensure learning from Esther Cafe's and lived experience activity is translated into meaningful service improvements.
- Act as an ambassador for the ESTHER programme and its values.
Coach and encourage teams to establish and sustain Esther Cafe's Support staff, volunteers, peer support workers and people with lived experience to participate in ESTHER activities.
Promote the use of stories and feedback as drivers for improvement Support teams to identify themes and learning from Esther Cafe activity and consider how these may inform local improvement.
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert.
The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
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Esther Coach in Portsmouth employer: Allscreens Nationwide Ltd
Joining Marshall Audi Taunton as a Service Technician apprentice means becoming part of a dynamic team dedicated to delivering exceptional customer experiences in the prestigious car market. With comprehensive training, including travel and accommodation covered for your apprenticeship at the Volkswagen Group National Learning Centre, you will benefit from a supportive work culture that prioritises personal development and career progression. This role offers a unique opportunity to work with cutting-edge technology while receiving mentorship and gaining valuable qualifications that pave the way for a successful long-term career.
StudySmarter Expert Advice🤫
We think this is how you could land Esther Coach in Portsmouth
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Allscreens Nationwide Ltd.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Allscreens Nationwide Ltd!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Allscreens Nationwide Ltd, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Allscreens Nationwide Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Esther Coach in Portsmouth
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Allscreens Nationwide Ltd:Before hitting send, make sure to tailor your application specifically to Allscreens Nationwide Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
