At a Glance
- Tasks: Lead and manage a team of Porters, ensuring smooth operations and high performance.
- Company: Join Guy's and St Thomas' NHS Foundation Trust, a leader in healthcare excellence.
- Benefits: Enjoy a generous NHS pension, health programmes, and interest-free season ticket loans.
- Other info: Be part of a caring, ambitious, and inclusive team with great career growth.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Experience in team management and a passion for delivering excellent service.
The predicted salary is between 37035 - 45265 £ per year.
Portering Team Leader | Guy's and St Thomas' NHS Foundation Trust
To be first line manager for Porters, Dispatchers and Supervisors.
To ensure that shifts are adequately covered.
That sickness, annual leave and disciplinary matters are managed in accordance with Trust and departmental policies.
This includes overseeing the Portering task management system, ensuring all work is allocated in a timely fashion and any issues are rectified to avoid any disruption to our patients or service users.
This will include a proportion of Supervisor/Dispatching duties during times when existing Supervisors/Dispatchers are busy, unavailable or on breaks or for any reason designated by the Portering Manager.
To lead the General Porters and Supervisor/Dispatchers on all aspects of their work, ensuring the highest levels of performance are met consistent with the Trust Core Values as set out above.
In addition, to support Portering Management in the smooth running of the Portering Department.
Support in the day-to-day delivery of an effective Portering Service, ensuring that there is an integrated approach and that customer requirements are delivered in line with service level agreements, highlighting issues to the Portering Manager/Senior Leads when the service is falling short of requirements.
Closely manage Porters and Dispatch Supervisors through regular performance and appraisal meetings and agreeing SMART objectives.
Management/Monitoring of weekly compiled team Rota’s, to ensure there is always sufficient cover.
Monitoring individual staff adherence with their Rota shifts, addressing any instances of lateness or misuse of the attendance monitoring system e. g. clock cards.
Responsible for the management of sickness absence & Annual leave reports to the Portering Manager.
Responsible to the Portering Manager for ensuring that there is effective cover at all times at all levels within the Portering function, and that there is adequate day, night and shift staff cover.
Ensures minimum staffing levels are maintained.
Motivate and develop staff in conjunction with the Portering Manager and co-ordinate the training requirements of the team in line with the objectives and any staff development initiatives either internally or externally.
Guy's and St Thomas' NHS Foundation Trust comprises five of the UK’s best known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.
We are among the UK’s busiest, most successful foundation trusts.
We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.
The NHS Pension Scheme - one of the most generous and comprehensive in the UK.
When you start working for the NHS you automatically become a member and you will get an excellent package of pension benefits.
- Interest free Season Ticket Loan
- Subsidised on-site nurseries and childcare vouchers
- A comprehensive staff health and well-being programme, '5 ways to a healthier YOU'
- Ride to work scheme
- Employee assistance programme
- Free stop smoking service
- Our Trust values: We are Caring / Ambitions / Inclusive
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
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Portering Team Leader | Guy's and St Thomas' NHS Foundation Trust employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Portering Team Leader | Guy's and St Thomas' NHS Foundation Trust
✨Get Involved with Local Health Initiatives
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We think you need these skills to ace Portering Team Leader | Guy's and St Thomas' NHS Foundation Trust
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Allscreens Nationwide Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Allscreens Nationwide Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
