Responsibilities
- To deal with customer queries in a polite and effective manner, not leaving the customer until they are satisfied
- Ensure the customer promptly receives their deliveries in excellent condition every time
- Ensure that customers are kept informed of their estimated time of delivery and where issues occur the customer is kept informed at all times
- Assist in the loading of vehicles as and when required
- Ensure the customer is happy with their delivery before leaving the customer's premises
- Follow all relevant instructions, training, and quality standards
- Use equipment, materials, and systems correctly and report any faults, hazards, or concerns promptly
Working Pattern
Days: Tuesday to Saturday
Hours: start between 5:30 and 7:00 to finish (return to site)
Candidate Requirements
- Excellent communication skills both face to face and on the phone
- Ability to build rapport with customers
- Problem Solver – Working to resolve customer problems at the point of delivery
- Takes pride in delivering exceptional customer service
- Be flexible in relation to shifts and duties with excellent timekeeping
- Be smartly presented at all times and have excellent customer service skills and be detail focused
- Essential: Ability to follow instructions, work safely, and meet the standards required for the role.
Benefits
- Free parking on site
- Canteen and catering on site
- Full training is offered
- Overtime opportunities
- PPE
Any lawful deductions will be explained clearly before engagement. Statutory deductions such as Tax, National Insurance, and pension contributions (where applicable) will apply.
If you believe that your skills and experience match what we are looking for please submit your CV by clicking "Apply Now" and we will be in touch immediately.
We will ask for evidence of your right to work in the UK and any applicable qualifications or licences needed for the role.
If you need any reasonable adjustments during the recruitment process, please let us know.
We welcome applications from all suitably qualified individuals and comply with the Equality Act 2010.
Ethero Ltd is acting as an employment business in relation to this vacancy.
#J-18808-LjbffrPorter / Drivers mate employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
