Are you passionate about supporting unpaid carers?
Age Connects Torfaen is looking for a Carers Officer to join our team and coordinate our short-break service for unpaid carers across Torfaen and Blaenau Gwent.
This is an exciting opportunity for someone who is passionate about making a real difference to carers' lives. You will be the Single Point of Access for short-break requests, working directly with carers to understand their individual circumstances, identify their needs and coordinate flexible, meaningful opportunities for them to take a break from their caring role.
About the role
As Carers Officer, you will:
- Coordinate short-break opportunities for unpaid carers across Torfaen and Blaenau Gwent.
- Meet and engage with carers to understand their needs, circumstances and preferences.
- Assess carers' needs and identify appropriate short-break opportunities.
- Coordinate and schedule short breaks with staff, volunteers and partner organisations.
- Build positive relationships with carers, ensuring they feel listened to, valued and supported.
- Follow up with carers after their short break to gather feedback and understand the impact of the service.
- Identify additional support needs and provide appropriate information, advice and signposting.
- Promote the service through community groups, health and social care services, GP practices and other local networks.
- Develop strong partnerships with statutory, voluntary and community organisations.
- Maintain accurate records and use CharityLog to record referrals, assessments and short-break provision.
- Contribute to monitoring, evaluation, reports and case studies demonstrating the impact of the service.
- Work flexibly across Torfaen and Blaenau Gwent, including community settings and home visits where appropriate.
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Carers Officer in Pontypool employer: Allscreens Nationwide Ltd
Allscreens Nationwide Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the individuals they serve. With a strong focus on professional development, team leaders are encouraged to grow their skills in a dynamic environment while making a meaningful impact in the lives of adults with learning disabilities. Located in Leicester, the company provides a unique opportunity to be part of a dedicated team committed to delivering high-quality, person-centred care.
