At a Glance
- Tasks: Lead a team to enhance and maintain systems infrastructure while ensuring top-notch service delivery.
- Company: Join a forward-thinking organisation focused on innovation and efficiency.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Exciting challenges await in a fast-paced environment with room for career advancement.
- Why this job: Make a real difference by improving systems and leading a dynamic team.
- Qualifications: Experience in systems operations and strong leadership skills required.
The predicted salary is between 40500 - 49500 £ per year.
PRIMARY DUTIES & AREAS OF RESPONSIBILITY TECHNICAL SUPPORT
To lead a team of Systems Operations Engineers and responsible for the coordination of design, development, support, maintenance, and ongoing improvement of the systems infrastructure operational function, ensuring that all services and processes are efficient, effective, and meet defined and agreed service levels.
Responsible for ensuring the application the latest security patches to servers, server upgrades and migrations, daily maintenance, SQL maintenance, backup maintenance and testing, AD group policy and permission changes, vm tools and hardware, and on call cover.
Where there is gaps or failings in any of these functions, to plan and address them.
Assisting the implementation of the systems and tools used by the Systems Operations section.
To assist with D&Is Problem Management function
- Ensure problems are dealt with appropriately and within Service Level Agreement timescales.
- Review metrics for trends which may indicate emergent problems.
- Produce recommendations as required.
- Produce regular reports for the Systems Manager, Head of Technical Services and provide detailed evidence for the IG Toolkit.
Ensure the Systems Operations team performs all relevant compliance checks and controls.
Deputy/System Manager and/or Product Expert for all Systems Operations related tools and information systems such as MS Active Directory, MS Server & SQL, Commvault.
Ensure these systems are kept up to date and fit for purpose. and maintaining an up-to-date System Level Security Policy (SLSP).
Please note that this list is not exhaustive and will change as other systems come online.
To support and assist the other D&I Section Managers with testing, improving, repairing and maintaining of the IT estate, ensuring that equipment, operating systems and software/firmware are at the correct revision level, completing Change Management Requests where necessary.
- For further information please see attached job description
- #J-18808-Ljbffr
Systems Operations Team Lead in Plymouth employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Operations Team Lead in Plymouth
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Allscreens Nationwide Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Allscreens Nationwide Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Allscreens Nationwide Ltd!
✨Direct Apply to Allscreens Nationwide Ltd
Let's not forget to apply directly through the Allscreens Nationwide Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Systems Operations Team Lead in Plymouth
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Allscreens Nationwide Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Allscreens Nationwide Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
