At a Glance
- Tasks: Assist students with IT support and library services, both in-person and remotely.
- Company: Join a vibrant library team dedicated to enhancing student experiences.
- Benefits: Flexible hours, valuable experience, and a supportive work environment.
- Other info: Work evenings during term time with opportunities for growth.
- Why this job: Make a difference in students' lives while developing your problem-solving skills.
- Qualifications: Strong teamwork, customer service skills, and a passion for helping others.
The predicted salary is between 20250 - 24750 £ per year.
Are you an excellent team player, with an aptitude for problem solving and an enthusiasm for customer service?
About the role
We are seeking to appoint a Student Experience Assistant (SEA) who will work in the Charles Seale-Hayne Library under the direction of the Service Operations Supervisors. The role provides face-to-face and remote first line assistance and advice as part of a library and student IT enquiry service:
- Troubleshooting and resolving IT support requests
- Recording information using call management software
- Triaging enquiries and referring to other teams
Enquiries may cover but are not limited to supporting the following areas:
- Printing, copying and resource access and support
As an SEA you will also be expected to operate across other functions of Library & Learning Operations according to need. Support and administration tasks may include:
- Purchase and provision of print and electronic resources and materials
- Fulfilling inter-library loan requests
- Ensuring library stock is accessible by the timely shelving of items
- Managing learning spaces by monitoring aspects of health & safety, and usage
- Recording statistics and participating in stakeholder engagement and consultation exercises.
This role is required to work evenings 37 weeks per year (term time), Thursday-Saturday (16:45 - 00:15).
Student Experience Assistant in Plymouth employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Student Experience Assistant in Plymouth
✨Get Involved in Online Communities
Dive into online forums and communities centred around digital learning and education, like EdTech chats on Twitter or groups on LinkedIn. Engaging in discussions and sharing your insights can help build your visibility and credibility in the sector.
✨Attend EdTech Meetups and Workshops
Look for local meetups or workshops focused on digital education trends. Not only do they enable us to learn about the latest in the field, but they’re also great networking opportunities to meet potential employers like Allscreens Nationwide Ltd or other educators who might know about upcoming part-time roles.
✨Leverage Your University’s Resources
If you’re currently studying, make sure to tap into your university's career services. They often have connections with local businesses in the education space, plus they can help us uncover part-time job openings that aren't widely advertised.
✨Showcase Your Skills through Projects
Create a portfolio showcasing any relevant projects or experiences in digital learning. Whether it's designing a learning module or contributing to an e-learning platform, having tangible examples will catch the eye of hiring managers at Allscreens Nationwide Ltd.
We think you need these skills to ace Student Experience Assistant in Plymouth
Some tips for your application 🫡
Highlight Your Experience in Digital Learning:When applying for a role in digital learning like the Student Experience Assistant at Allscreens Nationwide Ltd, make sure to showcase any prior experience you have in creating or managing online learning materials. We want to see how you've made an impact in previous roles, so don’t shy away from providing specific examples or projects you’ve worked on.
Showcase Relevant Skills and Tools:Mention any specific platforms or tools you’ve used in the digital learning space. For instance, if you're familiar with LMS (Learning Management Systems) or any authoring tools, include these in your CV. This demonstrates you’re not only passionate but also ready to hit the ground running at Allscreens Nationwide Ltd.
Express Your Passion for Education:In your cover letter, we really want to feel your enthusiasm for digital learning. Talk about your motivations for joining Allscreens Nationwide Ltd and how you hope to contribute to shaping the future of education. This is a part-time role, so highlighting your commitment and drive will go a long way!
Tailor Your CV to Stand Out:Adapt your CV specifically for the Student Experience Assistant role by aligning your experiences and skills directly with the job description. Use strong action verbs and bullet points, focusing on your contributions in previous roles. We appreciate a clear, concise format that makes it easy for us at Allscreens Nationwide Ltd to see why you’re a perfect fit.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Showcase Your Digital Savvy
In the digital learning and education space, being tech-savvy is crucial. Make sure to highlight any experience you have with e-learning platforms, learning management systems, or educational software during your interview. Think about specific examples of how you’ve used these tools to enhance learning experiences – this will show Allscreens Nationwide Ltd you’re already familiar with the landscape!
✨Prepare to Discuss Educational Theories
Expect questions related to educational methodologies or theories that underpin digital learning. Brush up on concepts like constructivism or blended learning and be ready to discuss how these can apply to real-world scenarios. The interviewers at Allscreens Nationwide Ltd will appreciate your understanding of the educational principles that drive effective learning.
✨Flexibility & Adaptability are Key
As this is a part-time role, demonstrate how you can manage your time effectively and adapt to the dynamic demands of the position. Share examples from past experiences where you successfully balanced multiple tasks while contributing to team projects. This will reassure Allscreens Nationwide Ltd that you’re not just a candidate but a reliable team member who can juggle responsibilities.
✨Portfolio and Samples Matter
Even for a part-time gig, having a portfolio of your work can really set you apart. If you've designed any e-learning modules, created educational content, or implemented any successful teaching strategies, make sure you can present those. Being ready with tangible examples from your past work will help you make a stronger case to Allscreens Nationwide Ltd about what you bring to the table.
