At a Glance
- Tasks: Deliver exceptional customer service and manage vehicle servicing processes.
- Company: Reputable automotive dealership group in Plymouth, representing top brands.
- Benefits: Basic salary up to £30,000, OTE up to £35,000, and ongoing professional development.
- Other info: Dynamic work environment with in-house training programmes for growth.
- Why this job: Join a supportive team with clear career progression in the automotive industry.
- Qualifications: Experience as a Service Advisor and strong customer service skills required.
The predicted salary is between 31500 - 38500 £ per year.
We are recruiting for an experienced Service Advisor to join a well-established franchised dealership in Plymouth, Devon.
This is an excellent opportunity to work within a reputable automotive group that values its team members and offers clear career advancement routes.
Our client’s dealership represents well-known brands such as Peugeot, Vauxhall, and Fiat, in a professional and customer-focused environment.
The successful candidate will be responsible for delivering exceptional customer service, managing vehicle servicing processes, and maintaining high standards of organisation and communication.
- Basic salary up to £30,000, dependent on experience
- OTE up to £35,000 through an structured bonus scheme
- Working Monday to Friday with alternating Saturdays on a rota (8am - 12pm)
- Opportunities for ongoing professional development
- Clear career progression within a leading dealership group
- In-house training programmes to support growth and success
Duties
- Greeting customers and managing vehicle check-in and check-out
- Allocating loan vehicles and processing documentation accurately within the dealer management system
- Managing the progress of service jobs in collaboration with technicians to ensure timely completion
- Communicating regularly with customers throughout the servicing process
- Explaining work carried out and advising on further services when appropriate
- Ensuring high standards of customer service and satisfaction
Requirements
- Previous experience as a Service Advisor within a franchised dealership or similar environment
- Strong customer service skills with a friendly and professional approach
- Excellent organisational abilities to handle multiple tasks effectively
- Good communication skills, both verbal and written
- Full UK driving licence
- Ability to work well within a team and show initiative
If this Service Advisor role sounds like the ideal next step in your automotive career, we would love to hear from you. Find out more about this fantastic opportunity today.
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