At a Glance
- Tasks: Manage QOF domains, contact patients, and achieve targets efficiently.
- Company: Join a supportive healthcare team dedicated to patient care.
- Benefits: Flexible hours, training opportunities, and a chance to make a difference.
- Other info: Opportunity for personal growth and professional development.
- Why this job: Be part of a vital role in improving community health outcomes.
- Qualifications: Strong communication skills and a passion for healthcare.
The predicted salary is between 20700 - 25300 £ per year.
Key responsibilities
- Quality and outcome framework (QOF) Run & be responsible for set QOF domain following QOF guidelines.
- Contact patients using letter, SMS, email & phone call to ensure contact is made with patients in correct time scales.
- Ensuring patients are booked into the correct clinics for owned QOF domain.
- Achieving QOF targets in a timely manner to set business targets.
- Recalls Action Recalls within own area of responsibility; Child Immunisations, Womans health etc.
- Completion of Childhood Immunisation Returns if this is an area of responsibility.
- Coding Assist the Business Intelligence team with audits related to QOF and Enhanced services, updating and amending coding as required.
- Ensure accurate read-coding Support Dealing with queries relating to coding, where suitable.
- Administrative Support the business intelligence team with any admin work, folding letters in envelopes, adding information leaflets.
- Liaising with the patient liaison manager ensuring promotions for health awareness & promotions run alongside business plan.
- Confidentiality The post holder must maintain confidentiality, security and integrity of information relating to patients, staff and the business.
In the performance of the duties outlined in this job description, the postholder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.
They may also have access to information relating to the practice as a business organisation.
All such information from any source is to be regarded as strictly confidential.
Personal/Professional Development
The postholder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality
The postholder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk.
Assess own performance and take accountability for own actions, either directly or under supervision.
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
Work effectively with individuals in other agencies to meet patients needs.
Effectively manage own time, workload and resources.
Contribution to the implementation of services
Apply practice policies, standards and guidance.
Discuss with other members of the team how the policies, standards and guidelines will affect own work.
Participate in audit where appropriate.
Health and Safety
Ensure all members of staff comply with the Groups health and safety policy.
Carry out risk assessments to comply with current Health and Safety legislation.
Ensure any health and safety concerns are reported to the Operations Manager.
To be aware of and adhere to applicable practice rules, regulations, legislation and procedures, national legislation (Health and Safety, COSHH, Data Protection).
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues.
Act in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with group processes and policies and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving in a manner that is welcoming, non-judgemental and respects the individuals circumstances, feelings, priorities and rights.
Governance
Identify and record risks and issues, developing contingency plans with service and contract leads.
Ensure the PCN is compliant with health and safety policies and procedures to reflect current best practice.
Ensure that the PCN board and Clinical Director adhere to the governance structure as set out in the network agreement.
Confidentiality To maintain confidentiality of information acquired in the course of undertaking duties for the practice.
The details contained in this job description are not exhaustive and may change as the post develops.
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QOF Support Administrator in Plymouth employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land QOF Support Administrator in Plymouth
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Allscreens Nationwide Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Allscreens Nationwide Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Allscreens Nationwide Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace QOF Support Administrator in Plymouth
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Allscreens Nationwide Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Allscreens Nationwide Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
