Phlebotomist

KEY DUTIES

• To manage own patient list.
• To work as part of a team but to also act autonomously within the clinical setting.
• Promote good public relations with patients.
• Accountable for own actions.
• Responsible for personal effective time management and organisational skills.
• Work without direct supervision reporting to the Phlebotomy Service Lead.
• Responsible for taking reasonable care for the health and safety of themselves and others.
• Work unsupervised.
• Report accidents or incidents (to patients or self) which occur whilst on duty to the care manager.
• Complete appropriate forms as soon as possible and participate in any investigations as necessary.
• Report any complaints to the Phlebotomy Service Lead and participate in any investigation as necessary.

CLINICAL & PROFESSIONAL RESPONSIBILITIES

• Safe collection of routine venous blood samples from patients as requested by doctor and/or nurses in line with Trust Policy.
• Prepare blood samples for transport ensuring stability and safety.
• To make informed decisions relating to patient care and safety.
• To comply with identified operational procedures regarding blood sample collection.
• To adhere to the Trust's Health and Safety at Work Policy.
• To ensure that own phlebotomy trolley is cleaned thoroughly and restocked with consumables by completion of duty.

ADMINISTRATIVE RESPONSIBILITIES

• Comply with the Trust's policy on documentation in relation to recording of blood tests etc., including data entry onto computer systems as required.
• Always maintain confidentiality.
• To undertake such other agreed duties as may be appropriate to the post for the efficient provision of the service.
• To maintain appropriate ordering of equipment and ensure same is fit for purpose.
• To ensure Line Manager is kept informed regarding absence due to sickness, as soon as possible.
• To provide Line Manager with a minimum four weeks notice for any annual leave requests.
• To ensure effective communications with Line Manager.
• To attend regular team meetings in order to share knowledge, ideas and acknowledge any developments/changes that impact upon the phlebotomist's role.

TEACHING & TRAINING RESPONSIBILITIES

• To participate in continuing education and to implement evidence-based practice.
• To assist the Senior Phlebotomist in the training and supervision of new staff members in accordance with the training policies.
• To act as support to other members of staff.
• To engage in additional training to meet the changing demands of phlebotomy clinics.
• Attend necessary mandatory training as identified by the Trust.

RESEARCH & AUDIT

• To identify and manage clinical risk and to report concerns to line manager.
• To participate in data collection for audit purposes relating to the phlebotomy service.
• To ensure relevant research and audit outcomes are implemented in practice.

GENERAL DUTIES

• To observe the provisions of and adhere to all Trust policies and procedures.
• To actively participate in the annual performance review to identify personal development needs.
• To attend Trust Statutory and Mandatory training sessions as required and any other training courses relevant to the post.
• To fully comply with the relevant sections of the Health and Safety at Work Act.
• To understand and implement St Helens and Knowsley Hospitals NHS Hospitals Trust Statement of Policy on Health and Safety at Work and the Trust corporate Health and Safety Policies and Procedures.
• To follow all applicable rules and procedures relating to Health and Safety at Work and to take all responsible precautions to avoid actions.
• To be aware of the confidential aspects of the post.
• To keep up to date with the requirements of information governance; undertake mandatory training and follow Trust policies and procedures to ensure that trust information is dealt with legally, securely, efficiently, and effectively.
• Breaches of confidentiality will result in disciplinary action that may involve dismissal.
• To maintain the confidentiality of information about service user staff and organisational business in accordance with the Data Protection Act 1998 and Caldicott principles.
• All staff will be treated with respect by management, colleagues, patients, and visitors and equally staff will treat management, colleagues, patients and visitors with the same level of respect.
• Staff will be supported to challenge any discriminatory behaviour that may be based on differences in race, disability, language, culture, religion, sexuality, age, and gender or employment status.
• To undertake the Trust's commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
• To ensure that when creating, managing, and sharing information records it is done in an appropriate way, subject to statutory requirements and agreed security and confidentiality policies, procedures and guidelines.
• All employees are responsible for implementing and maintaining data quality, ensuring that records are legible and attributable and that the record keeping is contemporaneous.
• In accordance with the Health and Social Care Act 2008, the post holder will actively participate in the prevention and control of infection within the capacity of their role.
• The Act requires the post holder to attend infection prevention and control training on induction and at regular updates and to take responsibility for the practical application of the training in the course of their work.
• Infection prevention and control must be included in any personal development plan and/or appraisal.
• To adhere to relevant Code of Practice of Professional body (if appropriate).
• The post holder must be flexible in the duties performed and it is expected that similar duties, not specifically listed above, will be carried out as required and may be cross site.
• The duties contained in this job description are not intended to be exhaustive. The duties and responsibilities of this post are likely to evolve in line with the Trust's continued organisational development.
• To adhere to the NHS Constitution and its principles and values.
• You must be aware of your Duty of Candour which means that you must be open and honest during your employment and if you see something wrong, you must raise it.
• You must read the NHS Constitution in full and can download this from the Trust's intranet site or the gov.uk website. Hard copies are available from the HR Department on request.
• The Trust is a non-smoking site. Failure to follow this rule could lead to disciplinary action.