At a Glance
- Tasks: Join a passionate team ensuring fair trading and consumer protection in Peterborough.
- Company: Peterborough City Council, committed to community needs and consumer rights.
- Benefits: Generous leave, flexible working, discounts, and professional development opportunities.
- Other info: Inclusive workplace welcoming diverse backgrounds and perspectives.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: GCSEs and A Levels required; experience in consumer protection is a plus.
The predicted salary is between 28350 - 34650 £ per year.
Fixed Term Contract until 31st August 2027
About the role
Peterborough City Council Trading Standards Service are seeking a talented Trading Standards Authorised Officer for this post. The Trading Standards team is a well-regarded, statutory service, strategically placed within the council in the regulatory services family of teams with a key role of protecting local consumers and legitimate businesses. We are committed to developing services in response to community needs. Our Trading Standards Service covers the geographical area of Peterborough. Our office base is in Peterborough, and we encourage a balance of face to face and remote working. You will be provided with a laptop, phone and technology to support a flexible approach.
Both Trading Standards and Housing Standards are part of Regulatory Services, protecting local residents and ensuring a level playing field for legitimate businesses. The teams work closely together, and both are intelligence-led, their work focusing on matters that can cause the greatest harms or detriment. This role's area of work will include the Renters Rights Act in the subject area of fair trade and will work within a strong team using these links.
What will you be doing?
You will be joining a team of Trading Standards Officers who are passionate about providing a safe and fair trading environment in Peterborough. With the supervision and guidance of our supportive team members, you will gather and process intelligence and respond to complaints and enquiries across the extensive Trading Standards remit. You will undertake project work, carry out inspections of businesses, investigate business non-compliance and provide support, advice and guidance to local businesses.
About you
Ideally, you will be a qualified and experienced Trading Standards Officer holding either the Diploma in Consumer Affairs (DCA), Diploma in Consumer Affairs and Trading Standards (DCATS) or the Diploma in Trading Standards (DTS). We will consider applications from candidates who do not hold the above qualifications but have proven transferable skills and relevant experience. We are looking for an individual who is passionate about consumer protection and the role Trading Standards have, has a positive attitude, who can remain calm and confident under pressure with the ability to communicate well. We require 5 GCSE's grade C/4 or above (or equivalent) including Maths and English Language and two A Levels (or equivalent).
This is a varied and interesting role where you will deal with consumers, businesses, and other enforcement agencies in a wide variety of situations.
We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme:
- Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
- Buy up to 10 days additional annual leave (pro-rata)
- Access to car lease scheme
- Take your bank holidays flexibly to better suit your personal circumstances
- Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
- Access to development opportunities including apprenticeships to support your personal and professional growth
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
- Access to our equality, diversity and inclusion network
- Opportunities to receive Employee Recognition Awards
Our Commitments
We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success. We are committed to making our recruitment process as accessible as possible. If you are a person who has or considers itself to have a disability and you require reasonable adjustments to the application or interview process, please contact pccrecruitment@peterborough.gov.uk. If you've already applied and completed the recruitment process for this position within the last three months, there's no need to reapply. We really appreciate your interest and thank you for considering us.
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