At a Glance
- Tasks: Lead operational support and drive transformation initiatives within the NHS.
- Company: Join North West Anglia NHS Foundation Trust, a key player in healthcare delivery.
- Benefits: Gain executive exposure, influence decisions, and improve patient care.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Make a real impact on healthcare and operational performance.
- Qualifications: Senior management experience in NHS or complex organisations required.
The predicted salary is between 44550 - 54450 £ per year.
- Head of Operational Support | North West Anglia NHS Foundation Trust
- Shape the future of operational delivery at North West Anglia NHS Foundation Trust
This is an opportunity to work at the heart of one of the largest NHS organisations in the East of England, supporting the Chief Operating Officer to deliver key operational, performance and transformation priorities.
As Head of Operational Support, you will play a pivotal role within the COO’s Office, acting as a trusted adviser, programme lead and operational coordinator.
Working closely with Executive Directors, divisional leadership teams and system partners, you will support the delivery of organisational objectives, performance standards and improvement programmes.
We are looking for an experienced, highly organised and politically astute senior leader who thrives in a fast-paced, complex environment.
You will bring
- Significant senior management experience within the NHS or a similarly complex organisation
- Experience supporting Executive Directors or senior leadership teams
- Strong programme and project management skills
- Experience of performance management, governance and operational improvement
- Excellent analytical, communication and influencing skills
- The credibility to work effectively with senior clinicians, operational leaders and external partners
- A Master’s degree or equivalent senior-level experience, with evidence of continued professional development
Reporting directly to the Chief Operating Officer, you will
- Provide high-level operational, programme management and business support across the COO portfolio.
- Coordinate and oversee complex programmes, improvement initiatives and recovery plans.
- Support the delivery of operational performance targets, annual planning requirements and strategic objectives.
- Prepare high-quality reports, briefings, presentations and business cases for Executive and Board-level audiences.
- Work across operational divisions and corporate teams to drive collaboration, accountability and delivery.
- Analyse complex performance information and provide insightful recommendations to support decision-making.
- Build strong relationships with clinical, operational and corporate leaders across the Trust and wider health and care system.
- Identify risks, resolve challenges and maintain momentum across multiple workstreams and priorities.
North West Anglia NHS Foundation Trust serves a population of around 900,000 people across Cambridgeshire, Peterborough and South Lincolnshire.
We are delivering an ambitious programme of transformation, including major estate developments, implementation of a Trust-wide electronic patient record and significant service improvement initiatives.
This role offers an exceptional opportunity to gain exposure at Executive level, influence strategic decision-making and make a tangible difference to patient care, operational performance and organisational success.
For an informal discussion about the role, please contact Julie Baggaley – Executive Assistant -Julie. baggaley@nhs. net
- This advert closes on Thursday 3 Sep 2026
- #J-18808-Ljbffr
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StudySmarter Expert Advice🤫
We think this is how you could land Head of Operational Support | North West Anglia NHS Foundation Trust in Peterborough
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We think you need these skills to ace Head of Operational Support | North West Anglia NHS Foundation Trust in Peterborough
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.
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Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
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