At a Glance
- Tasks: Provide patient-focused admin support in a busy Treatment Centre environment.
- Company: Join the Chelsea and Westminster Hospital NHS Foundation Trust, a top-performing healthcare provider.
- Benefits: Flexible working arrangements, competitive pay, and a supportive team culture.
- Other info: Opportunities for career growth in a dynamic healthcare setting.
- Why this job: Make a real difference in patient care while developing your administrative skills.
- Qualifications: Strong communication skills and ability to work both independently and as part of a team.
The predicted salary is between 23735 - 29009 £ per year.
We are searching for a high performing and enthusiastic individual to fill a Patient Administrator vacancy at the Chelsea and Westminster site working in our busy Treatment Centre Department. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be the role for you.
The post holder will provide a comprehensive patient focused administrative service, on a day-to-day basis to a multi-disciplinary team based in our Treatment Centre Department. The successful candidate must be able to work both autonomously and as a member of the team and be able to undertake a wide range of administrative duties. As a team player they will need to be able to demonstrate excellent listening and communication skills, be organised, adaptable and flexible, show empathy and concern for others.
The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by providing an administrative service focused on the patient and their individual needs. The Patient Administrator will provide effective and efficient administrative support to a team liaising with patients, doctors and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times.
The post holder will be required to work in both of the following areas, providing cross cover where necessary: Front Reception.
Roles and responsibilities:
- Liaise with consultants and other admin staff regarding patient appointments, referral letters, discharge summaries and health records.
- Contact other departments and teams as necessary relating to the patient care pathway and service delivery.
- Support the Team Leader and practitioners with the smooth running of clinics and procedure lists.
- Liaise with other hospitals and GPs regarding patient care pathways.
- Prepare for clinics ensuring all relevant documentation is available and notes are prepared.
- Use Trust’s computer system, to generate clinic lists and help locate missing notes.
- Use of the case note record tracking (CRT) system to electronically register/move/transfer/locate medical case notes.
- Prepare all externally transcribed correspondence for signature and despatch within the agreed Trust timeframe, escalating where necessary.
- Match all correspondence typed by the managed transcription service with correct patient and clinician, making any amendments as needed, and dispatching and filing in medical record.
- Correct any mismatches by reference to medical record, original dictation, communication with the transcription service and if required clinical staff.
- Provide any specific advice to patients upon booking-in, in preparation for their appointment.
- Ensure all patients are added to the Trusts PAS system before their appointment.
- Type urgent letters and reports as required.
- Register new referrals, and ensure all patient information is up to date and complete.
Please refer to the job description for the full list of roles and responsibilities.
This advert closes on Thursday 3 Sep 2026.
Patient Administrator (Treatment Centre) | Chelsea and Westminster Hospital NHS Foundation Trust employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Patient Administrator (Treatment Centre) | Chelsea and Westminster Hospital NHS Foundation Trust
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Allscreens Nationwide Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Allscreens Nationwide Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Allscreens Nationwide Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Patient Administrator (Treatment Centre) | Chelsea and Westminster Hospital NHS Foundation Trust
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Allscreens Nationwide Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Allscreens Nationwide Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
