At a Glance
- Tasks: Support patient administration and ensure smooth operations in a healthcare setting.
- Company: Join a dedicated healthcare team focused on patient care and support.
- Benefits: Gain valuable experience, flexible hours, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on teamwork and collaboration.
- Why this job: Make a difference in patients' lives while developing essential administrative skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 22500 - 27500 £ per year.
Responsibilities
Full Job Description Available The duties and responsibilities to be undertaken when in the services team may include any or all of the items in the following list.
- Opening up/locking-up and maintaining security of the area occupied by the practice in accordance with practice procedures
- Maintaining and monitoring the practice appointments as required
- Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional where appropriate
- Dealing effectively with telephone and other enquiries, taking messages and passing on information to team members as necessary
- Processing new patient registrations and removing/transferring existing patients, including the in/out movement of patient records, as required
- Processing repeat prescriptions in accordance with practice protocols, including requests sent via Patient Online Access.
- Entering requests for home visits onto the clinical system, ensuring careful recording of all relevant details and where necessary refer to the Duty Doctor.
- Contacting patients informing them of any action which may have been taken following their completion of E-consult forms, for example advise a prescription has been done.
- Undertaking computer data entry/data allocation and collation; processing and recording information in accordance with practice protocols
- Filing patient notes, clinical letters/results and other correspondence as well as undertaking general administrative duties such as photocopying and scanning as required
- Clearing and re-stocking consulting rooms as required
- Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
- Processing and distributing incoming (and outgoing) mail as required
- To provide comprehensive administrative support to members of the multi-disciplinary practice team as required.
This means using other NHS/third party computer systems to produce letters, reports and correspondence as well as photocopying and filing etc.
- To be responsible for scanning, marry up of medical records, data entry, notes summarising and file maintenance/archiving etc. as required and in accordance with practice protocols and procedures.
- To receive, open and distribute incoming mail, responding to routine matters where appropriate.
- To deal effectively with referrals and other tasks as required.
- To deal effectively with telephone and other enquiries relating to the Practice, communicating information to and from team members as necessary.
- To liaise with other NHS organisations/staff and outside agencies regarding patient or practice matters on behalf of the clinical team.
- To set up meetings, prepare agendas, take minutes and distribute notes of meetings as required.
- To be responsible for arranging and maintaining adequate levels of stationary and other general office supplies.
- To maintain appropriate records and prepare reports/statistics as required.
- To assist with monthly, quarterly and annual performance returns and payment claims as required.
- Providing cover as required in the absence of a team member(s).
- To attend practice meetings as required and take minutes.
- To participate in planned programmes of training and to undertake mandatory training as required.
- Produce and circulate regular monitoring reports
- Assist the Management Team/Partners in ensuring compliance with contracts and specifications as required
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Patient Admin Services Assistant employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Patient Admin Services Assistant
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Allscreens Nationwide Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Allscreens Nationwide Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Allscreens Nationwide Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Patient Admin Services Assistant
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Allscreens Nationwide Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Allscreens Nationwide Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
