At a Glance
- Tasks: Be the friendly face of our workshop, helping customers and managing parts efficiently.
- Company: Join a well-established, family-run automotive workshop with a stellar reputation.
- Benefits: Enjoy a competitive salary, Monday to Friday hours, and a supportive team environment.
- Other info: This is a stable, long-term opportunity in a positive and close-knit team.
- Why this job: Make a real impact in a growing business while working with cars and people.
- Qualifications: Experience in the automotive industry and strong customer service skills are essential.
The predicted salary is between 32000 - 32000 £ per year.
Hours: Monday to Friday, 8:30am - 5:30pm
Job Type: Full Time, Permanent
Overview
Join our family run independent workshop. We are a well established, family run independent automotive workshop with a strong reputation for quality workmanship and excellent customer service. Due to continued growth, we are looking for an experienced Parts / Service Receptionist to join our friendly and professional team. This is a fantastic opportunity for someone with automotive parts knowledge who enjoys dealing with customers and being at the heart of a busy workshop environment.
The Role
As our Parts / Service Receptionist, you will be the first point of contact for customers while supporting the smooth day to day operation of the workshop.
Responsibilities
- Greeting customers and handling enquiries professionally
- Booking vehicles in for servicing, repairs and MOTs
- Preparing estimates and keeping customers updated on work progress
- Sourcing and ordering automotive parts from suppliers
- Managing parts stock and ensuring efficient parts availability
- Raising job cards, invoices and workshop paperwork
- Processing payments and maintaining accurate records
- Liaising with technicians, suppliers and customers to ensure smooth workflow
- Delivering exceptional customer service at all times
Essential Qualifications
- Previous experience within the automotive industry
- Good automotive parts knowledge and experience
- Strong customer service and communication skills
- Excellent organisational and administrative abilities
- Confident using computer systems and workshop management software
- Ability to work independently and as part of a team
Desirable Qualifications
- Previous Service Advisor or Service Reception experience
- Experience within an independent garage or workshop environment
- Knowledge of vehicle servicing, repairs and MOT processes
Benefits
- Competitive salary of £32,000
- Monday to Friday working hours - no weekends
- Friendly and supportive family run business
- Stable, long term opportunity
- Positive working environment with a close knit team
- Opportunity to play a key role in a growing business
Apply Now
If you have automotive parts experience, enjoy working with people, and want to join a respected family run workshop where your contribution will be valued, we'd love to hear from you.
Parts / Service Advisor employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
