At a Glance
- Tasks: Perform clerical duties, manage appointments, and maintain patient confidentiality.
- Company: Join a dedicated healthcare team focused on patient care.
- Benefits: Gain valuable experience in a supportive environment with opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement in the healthcare sector.
- Why this job: Make a difference in patients' lives while developing essential administrative skills.
- Qualifications: Typing skills and a commitment to patient care are essential.
The predicted salary is between 20790 - 25410 £ per year.
Job Responsibilities
- To perform all clerical and administrative duties as required.
- To provide efficient typing and word processing service for GPs and Health Professionals, including the accurate typing of letters, reports, patient referrals, etc.
- Managing all aspects of E-RS to make appointments and bookings, including e-Referrals.
- To establish and maintain filing and administrative systems for easy access to information.
- To retrieve medical records and assist with the completion of medical/insurance records.
- To receive incoming and initiate outgoing telephone calls to facilitate timely communications, taking messages and dealing with queries.
- Maintain stationary stocks and order equipment and supplies as requested by clinicians and the Practice Manager.
- To provide cover for members of the secretarial team during periods of sickness and annual leave.
- To ensure strict confidentiality protocols are adhered to.
- To attend training sessions on behalf of the Practice as required.
- To comply with health & safety procedures and report any areas of concern to the Practice Manager.
- To undertake any other duties as may be determined to ensure the efficient running of the practice.
Confidentiality
In the course of seeking treatment, patients entrust us with sensitive information regarding their health. They have the right to expect that staff will respect their privacy and act appropriately. The post-holder may have access to confidential information relating to patients, their carers, Practice staff, and other healthcare workers. All such information is to be regarded as strictly confidential and may only be divulged to authorised persons in accordance with Practice policies and procedures.
Performance Standards
- Confidentiality to be maintained at all times.
- The ability to communicate effectively at all levels, displaying a competent and professional image of the Practice.
- Confident and polite manner.
Equality and Diversity
The post-holder will support the equality, diversity, and rights of patients, carers, and colleagues, including:
- Acting in a way that recognizes the importance of people's rights.
- Respecting the privacy, dignity, needs, and beliefs of patients, carers, and colleagues.
- Behaving in a welcoming, non-judgmental manner.
Personal/Professional Development
The post-holder will participate in any training programme implemented by the practice, including:
- Participation in an annual individual performance review.
- Taking responsibility for own development, learning, and performance.
Quality
The post-holder will strive to maintain quality within the practice by:
- Alerting team members to issues of quality and risk.
- Assessing own performance and taking accountability for actions.
- Contributing to the effectiveness of the team.
- Working effectively with individuals in other agencies to meet patients' needs.
- Effectively managing own time, workload, and resources.
Communication
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with team members, patients, and carers.
- Recognize people's needs for alternative methods of communication.
- Contribute to the implementation of services.
Job Description Agreement
This job description provides an outline of key tasks and responsibilities. It may be amended to take into account development within the Practice. All staff should be prepared to take on additional duties or relinquish existing duties to maintain the efficient running of the Practice.
Person Specification
Qualifications
- Essential: English Language GCE/GCSE or equivalent.
- Desirable: Maths GCE/GCSE or equivalent.
Personal Qualities
- Essential: Ability to work effectively in a team or independently, think on own feet, demonstrate diplomacy, commitment to patient care, polite and courteous manner, confidence, and a positive outlook.
Experience
- Essential: Typing qualification, Secretarial studies or business administration certification or equivalent experience; good working knowledge of Microsoft Word/Excel.
- Desirable: Previous medical secretarial experience; knowledge of medical terminology; knowledge of SystmOne.
Medical Secretary in Papworth Everard employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Medical Secretary in Papworth Everard
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Allscreens Nationwide Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Allscreens Nationwide Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Allscreens Nationwide Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Medical Secretary in Papworth Everard
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Allscreens Nationwide Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Allscreens Nationwide Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
