At a Glance
- Tasks: Support court operations by managing documents and ensuring smooth processes.
- Company: Reputed client within the Government, offering a structured work environment.
- Benefits: Competitive pay, Monday to Friday schedule, and potential for extension.
- Other info: Opportunity for career growth and experience in a dynamic team.
- Why this job: Join a vital role in the justice system and enhance your administrative skills.
- Qualifications: Strong customer service skills and attention to detail required.
The predicted salary is between 12.86 - 12.86 £ per hour.
Pay: £12.86 per hour, increasing to £13.25 after 12 weeks
Working pattern: Monday-Friday, 9:00-17:00
Assignment length: 6 months (with possible extension)
Level of clearance required: Basic DBS (provided by Brook Street for successful candidate)
If you're someone who thrives on structure, accuracy and great customer service, this role could be a brilliant next step. Our Client is hiring for a reputed client within the Government, supporting day-to-day court and tribunal operations in Oxford.
What you'll be doing:
- Support the smooth running of court/tribunal processes by preparing papers, files and hearing materials
- Produce and manage documents such as correspondence, minutes, notes, reports and submissions in line with guidelines
- Update and maintain accurate records on an in-house computer system, including data input and record-keeping
- Handle post opening and dispatch, general photocopying and filing
- Support listings and rota management by checking files, assisting court users and helping ensure everything is up to date
- Provide a "right first time" service through face-to-face, written and telephone enquiries, including counter support
- Assist with scheduling, serving court documents and executing a range of administrative actions (including use of chip and pin)
- Help prepare for and support daily TIB (Team Information Board) meetings, contributing to relevance and productivity
- Undertake checking and verifying tasks for documents, records, statistics, claims and returns ahead of approval
What you'll bring:
- Excellent customer service skills and a helpful, polite approach with the public and internal stakeholders
- Strong attention to detail, with confidence working to procedures, criteria and quality standards
- Reliable administration capability, including drafting standard correspondence and producing accurate documents
- Basic statistical awareness and comfort preparing straightforward reports or calculations when required
- A positive, continuous-improvement mindset-using discretion and initiative within defined processes
- The ability to work in a flexible team, with some occasional need to support other local office locations
Due to the high volume of applications we receive, we are only able to contact candidates who have been selected to progress to the next stage of the recruitment process. If you have not heard from us within 1 week of your application, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our current vacancies and welcome applications for any future roles that match your skills and experience.
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