At a Glance
- Tasks: Support contract mobilisation and provide essential admin support to the Operational team.
- Company: Join a growing division in a dynamic and inclusive workplace.
- Benefits: 33 days holiday, enhanced sick pay, and exclusive perks.
- Other info: Opportunities for ongoing training and development in a supportive environment.
- Why this job: Be part of a successful team and make a real impact.
- Qualifications: Strong communication skills and proven admin experience required.
The predicted salary is between 31500 - 38500 £ per year.
Our Chequers division is continuing to grow, having recently been awarded several new contracts. As a result, we are now looking for an experienced
Business Support Administrator to support the mobilisation of these contracts and provide vital administrative support to the Operational team.
You will deliver the highest levels of customer service to both internal and external stakeholders, ensuring the smooth and efficient running of our contracts.
This role will require you to confidently liaise with multiple departments across the business, playing a key part in successful contract delivery.
As a Business Support Administrator, you will be
- Co-ordinating and responding to all internal and external client requests under our SLA.
- Updating our CRM and internal systems with all client requests, ensuring notes are updated from request to follow-up calls through to resolution.
- Handling client complaints promptly and efficiently, ensuring the client is always kept informed and satisfied with the resolution.
- Co-ordinating the booking of all planned and reactive works including setting up new sites with sub-contractors, handling queries, quotes and raising invoices.
- Creating the required client reports as well as internal performance reports.
As a Business Support Administrator, you’ll have
- Great communication with demonstratable administration experience
- Efficient time management with the ability to work under pressure and meet deadlines.
- Excellent presentation skills for all correspondence – client emails, letters, management reports.
- Computer literacy with the ability to effectively use CRM software programmes and Microsoft Office packages including Excel and Word
- An “investigative” and “can do” approach and attitude to all tasks.
What we offer you
- We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:
• Employee Ownership – You are part of our success!
- 33 days holiday (including bank holidays)
- Enhanced sick pay, maternity and paternity leave support
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year – Give back to a cause that matters to you
- Exclusive perks and discounts – More than 250 deals available
- Ongoing training and development – From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards – Celebrating our shining stars all year round
- Our Commitment to Inclusion
We are committed to creating a workplace where everyone belongs.
As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences.
We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Reasonable adjustments
Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help...
Please note: Security clearance (DBS) is required for this role.
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Business Support Administrator in Orpington employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Administrator in Orpington
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We think you need these skills to ace Business Support Administrator in Orpington
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Allscreens Nationwide Ltd, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Allscreens Nationwide Ltd’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
