At a Glance
- Tasks: Manage key customer accounts and ensure smooth order processing.
- Company: Friendly and supportive business with a great team culture.
- Benefits: Strong progression opportunities and a dynamic work environment.
- Other info: Temp to perm position with excellent career growth potential.
- Why this job: Join a fast-paced role where you can make a real impact on customer satisfaction.
- Qualifications: Customer service experience and strong communication skills.
The predicted salary is between 20250 - 24750 £ per year.
We are recruiting on behalf of our client based in Wythenshawe for an Order Management / Customer Service Advisor to join their busy Key Accounts team. This is an excellent opportunity to join a friendly and supportive business, with strong progression opportunities and a great team culture.
The Role
This is a fast-paced and varied role focused on managing key customer accounts, ensuring orders are processed efficiently, and providing an excellent level of service throughout the customer journey.
Key Responsibilities
- Processing customer orders accurately and efficiently
- Acting as a key point of contact for clients, providing updates and support
- Advising customers on delivery schedules and managing expectations
- Building and maintaining strong relationships with key accounts
- Handling queries and resolving issues in a timely and professional manner
- Updating CRM systems and maintaining accurate customer records
- Liaising with internal teams and stakeholders to ensure smooth order fulfilment
- Updating and maintaining spreadsheets and tracking information
Order Management / Customer Service Advisor (Key Accounts) – Temp – Perm [M23 area] employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
