At a Glance
- Tasks: Lead and support nursing services, ensuring high-quality, person-centred care.
- Company: A vibrant Jewish care organisation focused on community and compassion.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Other info: Join a dynamic team committed to continuous improvement and innovation.
- Why this job: Make a real difference in residents' lives while leading dedicated teams.
- Qualifications: Registered Nurse qualification and experience in adult social care.
The predicted salary is between 40500 - 49500 £ per year.
About the Service
Our care and nursing homes are real homes welcoming Jewish communities built on belonging, dignity, and connection. They are vibrant environments filled with meaningful activities, entertainment, companionship, and compassionate support. Residents benefit from synagogue services, kosher or kosher-style meals, and celebrations of Shabbat and Jewish festivals throughout the year. Alongside our residential care homes, our Retirement Living communities offer tenants the opportunity to remain independent within a warm, supportive Jewish environment, with reassurance that 24-hour support is available whenever needed.
About the Role
We are seeking an experienced and compassionate Operations Manager Nursing Services to provide operational leadership and support across our Nursing Homes. Working closely with Registered Managers, clinical leads, and multidisciplinary teams, you will support excellence in clinical practice, operational performance, regulatory compliance, and staff development. You will help ensure that robust governance and quality processes are embedded across services while supporting teams to deliver safe, person-centred care. This role is operationally focused and works closely alongside senior leadership to ensure agreed clinical and organisational processes are consistently implemented across all nursing services.
Key Responsibilities
- Leadership & Line Management
- Provide leadership, coaching, and support to Registered Managers and senior teams
- Set and monitor objectives relating to quality, occupancy, staffing, budgets, and operational performance
- Conduct regular 1:1s, coaching sessions, and performance reviews
- Support managers to deliver high-quality, person-centred care and operational excellence
- Clinical Oversight
- Provide day-to-day clinical and operational oversight across nursing services
- Support teams with medication management, infection prevention and control, risk assessment, end-of-life care, and nursing documentation
- Monitor clinical quality indicators and ensure improvement actions are completed
- Escalate safeguarding concerns, incidents, and clinical risks appropriately to senior leadership
- Quality & Governance
- Work collaboratively with the Quality Assurance & Impact Team and wider departments to support effective governance processes
- Ensure audits, complaints, incidents, feedback, and action plans contribute to continuous improvement
- Promote regulatory readiness and support homes during inspections and contract monitoring
- Work closely with the CQC and Compliance Lead and fellow Operations Managers to embed best practice
- Working closely with CQC and Quality Assurance Lead to review feedback and set improvement plans
- Operational Management
- Provide practical day-to-day operational support to Registered Managers
- Assist with staffing coordination, rota oversight, documentation, and routine communications
- Provide short-term management cover when required
- Support homes to achieve occupancy and financial performance targets
- Help remove operational barriers and support service efficiencies and improvements
- Undertaking full range of people management
- Resident & Stakeholder Experience
- Promote excellent customer service and positive engagement with residents, families, staff, volunteers, and external professionals
- Support managers in resolving complex or sensitive issues effectively and compassionately
- Act as a visible, approachable, and supportive leader across multiple sites
- Market and promote opportunities for potential new residents to access Jewish Care services
- Continuous Improvement
- Lead and support cross-home initiatives focused on admissions, wellbeing, hospitality, activities, and quality improvement
- Encourage innovation, learning, and the adoption of new technologies and best practice
- Support sustainable improvements through strong manager engagement and ownership
About You
You will be a compassionate and experienced leader with strong operational and clinical understanding within Adult Social Care and nursing environments. You will bring excellent people skills, sound judgement, and a proactive approach to supporting teams and driving continuous improvement. You will also have:
- Registered Nurse qualification
Operations Manager – Nursing Services employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager – Nursing Services
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Allscreens Nationwide Ltd for the Operations Manager – Nursing Services role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Operations Manager – Nursing Services
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Allscreens Nationwide Ltd, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Allscreens Nationwide Ltd, and how you can make a difference!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Allscreens Nationwide Ltd.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Allscreens Nationwide Ltd appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Allscreens Nationwide Ltd supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
