At a Glance
- Tasks: Drive content excellence and enhance customer engagement across European markets.
- Company: Join AS Watson, a leader in retail innovation and customer experience.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with opportunities to influence strategic decisions.
- Why this job: Make a real impact on customer loyalty and commercial performance.
- Qualifications: 4+ years in content marketing and strong analytical skills.
The predicted salary is between 47250 - 57750 £ per year.
AS Watson is seeking a Senior O+O Customer Excellence Specialist to drive content excellence across European markets.
You will evaluate customer touchpoints, identify opportunities to improve engagement and translate insights into practical recommendations that boost commercial performance and loyalty.
With 4+ years in content marketing within retail, you will analyse customer journeys, benchmark performance, and present findings to senior stakeholders to influence strategic decisions.
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