At a Glance
- Tasks: Support individuals in their journey to unlock potential and build confidence through tailored guidance.
- Company: Ingeus, a leading provider of human services focused on positive social impact.
- Benefits: Competitive salary, 25 days leave, private medical insurance, and community volunteering days.
- Other info: Inclusive culture with a commitment to supporting diverse journeys and career growth.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Strong communication, relationship-building, and organisational skills; experience in relevant fields preferred.
The predicted salary is between 27272 - 33332 £ per year.
Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives.
Support and Progression Advisor
Salary: £28,325.00 per annum & Company Benefits
Location: Oldham Covering East Greater Manchester
Contract Type: Permanent Full Time
Hours of Work: 37.5 per week
Are you passionate about making a difference and creating positive social impact? As a Support and Progression Advisor, you will play a transformational role in a voluntary, health-informed programme in large community settings. You will be helping participants unlock their potential and building confidence through identifying strengths to overcome barriers through their voluntary journey.
In the role, you will manage a focused caseload and deliver support from both office and community-based settings, coordinating health interventions, community referrals, skills and volunteering opportunities, employer engagement and in-work support where appropriate.
What you will be doing:
- Managing a focused caseload, ensuring that you hold regular contact and engaging with participants to enable them to progress successfully through the programme.
- Completing personalised assessments to develop tailored support plans that reflect participant strengths, needs, goals, wellbeing, barriers and readiness to achieve individual aspirations.
- Supporting the participant’s access to skills development, volunteering, community activity, employer engagement and in-work support, aligned to their individual goals.
- Delivering support from office and community settings, ensuring support is accessible and responsive to participant circumstances.
- Coordinating referrals and warm handovers to specialist support services where appropriate.
- Adapting support for participants that may be vulnerable and low on confidence as well as escalating safeguarding and wellbeing concerns where needed.
- Recording participant progress and ensuring case records, action plans, referrals and agreed outcomes are completed accurately, on time and in line with contractual and quality requirements.
Qualifications
You will require:
- Strong relationship-building, communication, coaching and motivational skills.
- The ability to be able to communicate effectively and build trust with participants who may have complex needs.
- Strong planning and organisational skills in order to meet quality standards, whilst supporting sustained engagement and progress.
- Ability to be comfortable working in both an office and community setting to collaborate with internal and external stakeholders.
Desired experience:
- Experience of working in a relevant industry within the past 3 months.
- Ability to adapt communication styles to meet individual needs, whether delivering support in person, by telephone, video call or other online platforms.
- Good understanding of safeguarding, wellbeing, confidentiality, data protection, digital systems and professional standards.
- Experience supporting people facing health, wellbeing, disability, confidence-related or wider personal barriers.
- Experience delivering coaching, mentoring, advice, guidance or key worker support in a people-centric way.
- Experience developing personalised support plans and supporting positive outcomes, including confidence-building, skills development and readiness for work.
- Experience in community-based, employability, health, social care, wellbeing or related settings would be beneficial.
Additional Information
At Ingeus, we’ve spent time listening to our employees to build our benefits package:
- 25 days annual leave plus bank holidays with the opportunity to salary trade extra
- EAP Support programme available 24/7 with access to 6 x counselling sessions
- Private Medical Insurance
- Eyecare vouchers with help to purchase new glasses
- Life assurance
- Online discount shopping via Perks at Work
- Cycle to Work scheme
- Season ticket loan
- Up to two days each year dedicated to Community Giving (Volunteering)
- Access to Salary Finance; financial education and advice
- The opportunity to buy extra perks such as critical Illness Cover, dental insurance
- Long Service Awards
At Ingeus, our culture is built on treating everyone with dignity, ensuring every individual feels valued, respected and recognised for their contribution. As a Disability Confident Employer, we understand that everyone’s journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that’s help with the application, interview format, or anything else—we’re here to listen and work with you to find the best approach. Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don’t hesitate to contact us to discuss how we can support you.
Please note, we may shortlist and conduct interviews before the closing date and we may close this role early if we receive enough applications.
Support and Progression Advisor Covering Oldham and Greater Manchester East employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Support and Progression Advisor Covering Oldham and Greater Manchester East
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Allscreens Nationwide Ltd.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Allscreens Nationwide Ltd!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Allscreens Nationwide Ltd, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Allscreens Nationwide Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Support and Progression Advisor Covering Oldham and Greater Manchester East
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Allscreens Nationwide Ltd:Before hitting send, make sure to tailor your application specifically to Allscreens Nationwide Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
