Office Manager

Working for a long-established family business specialising in building projects and funeral services throughout Dartmouth and the surrounding area.

35 Hour Week comprising of the following

• Tuesday to Thursday 9.00am - 5.00pm.

Salary between £28k - £30k depending on experience.

We are seeking an organised and proactive Office Manager to oversee the day-to-day administration and financial operations of the business.

This is a varied and rewarding role that combines finance, office management, customer service, payroll and business support responsibilities.

The successful candidate will play a key role in ensuring the smooth running of the office, maintaining accurate financial records, supporting the Managing Director and providing an outstanding experience for customers, suppliers and colleagues.

Please note the below

The holiday year runs from 01st January to 31st December.

• A standard 22 days plus Bank Holidays are applicable. (30 days total)
• 4 days should be kept for the Easter Break.
• 7 days should be retained for the Christmas shut down.
• So, 11 days are available by request.
• Your new role
• Office & Business Operations
• Manage day-to-day office administration and reception activities.
• Serve as a key point of contact for customers, suppliers and business partners.
• Coordinate diaries, appointments and meetings.
• Manage incoming calls, emails and correspondence.
• Maintain efficient filing, record-keeping and office systems.
• Order and manage office supplies and equipment.
• Ensure office facilities remain organised, safe and well-maintained.
• Support business compliance activities and record management.
• Chase overdue accounts by telephone/email/ letter.
• HR & Employee Administration
• Maintain employee records and HR documentation.
• Support holiday, sickness and statutory pay administration.
• Assist with onboarding and general employee administration.
• Ensure HR records remain accurate and confidential.
• Executive & Customer Support
• Provide administrative support to the Managing Director.
• Prepare quotations, correspondence and business documentation.
• Coordinate funeral administration and customer communications where required.
• Support marketing and advertising activities.
• Assist with special projects and other business initiatives.
• Finance & Accounts
• Manage sales and purchase ledgers using Sage.
• Prepare customer invoices and sales accounts.
• Process supplier payments and maintain payment schedules.
• Complete VAT returns and banking reconciliations.
• Process weekly payroll and associated PAYE and NIC reconciliations.
• Manage subcontractor payment records and tax documentation.
• Monitor outstanding accounts and undertake credit control activities.
• Provide cost information and support project costing processes.
• What you'll need to succeed
• Excellent organisational and time-management abilities.
• High level of accuracy and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage confidential information with discretion.
• Self-motivated with a proactive and flexible approach.
• Previous experience in accounts, office management or business administration.
• Working knowledge of Sage or equivalent accounting software.
• AAT level 3 would be advantageous.
• Personal Qualities
• Professional and approachable.
• Trustworthy and dependable.
• Positive and customer-focused.
• Able to prioritise workloads and work independently.
• Collaborative team player with strong interpersonal skills.
• Smart and professional appearance
• What you'll get in return

Lovely family run work environment.

• Pension contribution
• 30 days holiday
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