At a Glance
- Tasks: Support individuals with mental health challenges to rebuild their lives and develop essential skills.
- Company: Join Nottingham Community Housing Association, a top-rated workplace for wellbeing and inclusion.
- Benefits: Generous leave, healthcare support, discounts, and a supportive work environment.
- Other info: Flexible shifts available, with opportunities for personal growth and development.
- Why this job: Make a real difference in people's lives while working in a caring and inclusive team.
- Qualifications: Understanding of mental health and strong communication skills are essential.
The predicted salary is between 24871 - 25371 £ per year.
Helping people rebuild their lives, one day at a time. If you're someone who genuinely cares about people, is motivated by seeing others grow, and wants a role where every day feels meaningful, this opportunity with NCHA's Care & Support team could be perfect for you.
You'll join a warm, supportive team who provide accommodation and one-to-one recovery-focused support to adults living with mental illness. You'll play a key role in helping people regain confidence, develop daily living skills and successfully manage their tenancy, all while being part of a service that values choice, dignity and inclusion.
Why You'll Love Working Here
NCHA is officially recognised as one of the UK's Best Workplaces, a Best Workplace for Wellbeing and a Best Workplace for Women. Our colleagues tell us they feel supported, valued and proud of the work they do. Explore our working life, our benefits, and our values to discover why 77% of our colleagues say NCHA is a great place to work.
Your benefits include:
- 37-hour working week
- Generous annual leave, with buy/sell options
- Healthcare cash plan, counselling and wellbeing support
- Help with bus and tram passes
- Shopping discounts
The best thing about working here is "knowing the organisation supports you to support our customers" - Current colleague.
What You'll Be Doing
This is a support role, not a personal care role. You'll provide face-to-face support to people living with mental illness, helping them to:
- Build confidence and emotional resilience
- Strengthen relationships with family and professionals
- Develop skills for independent living
- Maintain a positive tenancy
Some individuals may need help to manage challenges such as substance misuse, anti-social behaviour or offending-related risks. You'll respond proactively and work closely with housing, legal and criminal justice partners when needed. You'll also keep clear, accurate records, so confidence with IT, numeracy and writing is important.
Skills You'll Have
- An understanding of mental health diagnoses and needs, and a genuine desire to make a difference
- The ability to stay calm and patient, even during challenging moments
- Confident communication skills with vulnerable adults as well as other professionals
- Organised, reliable and able to work independently
- Good IT, literacy and numeracy skills
Shift Patterns
Our support runs 7 days a week, 365 days a year. You'll work a range of shifts, typically between 8am and 9pm, including weekends and bank holidays.
A Few Things to Know
- Interviews will be held on an ongoing basis in Nottingham and include a short literacy and numeracy test.
- We may close the vacancy early if we receive high interest.
- We cannot offer sponsorship.
- NCHA strives to be a welcoming and inclusive employer. As such, we particularly welcome applicants from men, as they are currently under-represented within our Care and Support department.
Proud member of the Disability Confident employer scheme.
Salary: £24,871 - £25,371
Hours: Full-time
Location: Nottingham, NG11 8PY
Working pattern: On-site
Job type: Permanent
Posting date: 7 Aug 2026
Closing date: 23 Aug 2026
Mental Health Support Worker Nottingham employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Mental Health Support Worker Nottingham
✨Connect Through Professional Networks
Join associations related to therapy and counselling, like the British Association for Counselling and Psychotherapy (BACP). They often have job boards, events, and forums where you can meet potential employers and like-minded professionals. Being active in these spaces can give you a significant edge.
✨Show Up at Local Mental Health Events
Look for workshops, seminars, and conferences focused on mental health in your area. Not only can you learn valuable insights, but you can also network with professionals who might be aware of full-time opportunities, like the ones at Allscreens Nationwide Ltd. Plus, showing your passion for the field in person can leave a lasting impression.
✨Utilise Online Platforms Tailored to Counselling
Websites like TherapyJobs or Indeed specifically cater to therapy professionals. Make sure to check these regularly for new listings, and consider setting up alerts to stay ahead of the game. Plus, applying directly through these platforms can sometimes give you better visibility.
✨Leverage University Career Services
If you’re recently graduated or still in school, don't forget to tap into your university's career resources. They often have exclusive listings for full-time positions and can help you refine your interview skills. Plus, they might connect you with alumni who’re already working at places like Allscreens Nationwide Ltd.
We think you need these skills to ace Mental Health Support Worker Nottingham
Some tips for your application 🫡
Highlight Your Relevant Qualifications:Make sure to showcase any relevant qualifications you've completed, such as a degree in psychology or counselling certifications. This is super important in the therapy and counselling field, so don’t skip over these details in your CV.
Showcase Your Empathy Skills:In your cover letter, it's essential to demonstrate your empathy and communication skills, which are key in therapy. Share specific examples from your previous experiences where you've effectively helped someone through a tough time—this will make your application stand out.
Demonstrate Your Continued Learning:We love seeing candidates who are committed to ongoing professional development. Mention any workshops, seminars, or additional training you’ve attended recently. This not only boosts your CV but shows your passion for the field.
Personalise Your Application for Allscreens Nationwide Ltd:Take some time to research Allscreens Nationwide Ltd and reflect this understanding in your application. Explain why you’re interested in working with them specifically and how your values align with their approach—this personal touch can make all the difference!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Your Empathy and Communication Skills
In therapy and counselling, it's all about how well you connect with others. Be ready to share examples of how you've demonstrated empathy, active listening, and non-verbal communication in past experiences. Your ability to create rapport with clients is key, so let that shine through!
✨Prepare for Scenario-Based Questions
Expect to face some scenario-based questions that assess your practical skills in dealing with clients. Think of various client situations or challenges you've encountered or could encounter. Practice how you would respond, ensuring you highlight your problem-solving abilities and therapeutic techniques.
✨Highlight Your Continuing Education
Being in a full-time role in therapy means you need to stay updated with the latest techniques and theories. Mention any professional development courses you've taken recently, or plans you have for ongoing education. This shows that you’re committed to growth in your field and eager to help your clients with the best approaches.
✨Finesse Your Personal Statement
In therapy, your personal statement is a chance to showcase who you are beyond your qualifications. Tailor it to not just highlight your credentials but also your passion for helping others. Share personal stories or insights that led you to this profession, reinforcing why you'd be a great fit for Allscreens Nationwide Ltd's values and approach.
