At a Glance
- Tasks: Manage hospitality services on matchdays and create unforgettable experiences for guests.
- Company: Join the vibrant team at Nottingham Forest Football Club with Sodexo Live!
- Benefits: Earn £18.15 per hour with flexible working hours and career progression opportunities.
- Other info: Work in a fast-paced environment and enjoy a casual contract with evening and weekend shifts.
- Why this job: Be part of a dynamic team that crafts exceptional events and makes a real impact.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for customer service.
The predicted salary is between 18.15 - 18.15 £ per hour.
We’re hiring Hospitality Managers to join the team at Nottingham Forest Football Club. This opportunity will be to join the team for the 2026/27 Football Season, with the chance to work on Matchdays and Non-Matchdays. We are looking for outstanding customer-focused individuals to join a world-leading food and facilities management company, which can offer unrivalled opportunities for career progression. Ideally, you will have worked within the hospitality sector previously and have a good foundation and knowledge of customer service.
Package Description
- Hospitality Manager - Matchdays - £18.15 per hour
- Flexible working - Match Days and Non-Match Days (C&E Events) which includes evening & weekend shifts.
- Casual Contract
Main Responsibilities
- Ensure allocated Hospitality room is set prior to guests arriving.
- Ensuring an in-depth staff brief prior to service.
- Delivering exceptional service to our guests and managing staff.
- Always adhering to Food Safety alongside Health & Safety procedures.
- Completing relevant documentation as required by the company.
- Reporting staff potential to the fixed Hospitality management team, to aid in supporting their progression.
- Confident and good knowledge to assist guests with queries alongside resolving any issues.
- Leading and motivating a team, whilst driving a great guest experience and maintaining high service standards.
- Opening/closing procedures of your allocated Hospitality area.
- Adhering to Food Allergens process and procedures.
- Adhering to Licensing Laws alongside company policies.
- Flexibility and adaptability to changes, working in different rooms when required.
- Ensuring staff are following Company policies alongside fulfilling their role.
The Ideal Candidate
- Experience in a Hospitality, bar or catering venue.
- Team player and confident in managing staff.
- Quick learner.
- Good attention to detail.
- Passionate in delivering exceptional service and memorable experiences.
- Excellent verbal communication skills.
- Fantastic attention to detail.
- Proactive and thrives in a fast-paced environment.
About The Company
Sodexo Live! is part of Sodexo, which provides catering, facilities management, employee benefits and personal home services to 100 million consumers daily in 56 countries. At Sodexo, we believe in the difference a day makes. That’s why we are proud to focus on people’s essential needs: we see them as key to improve the quality of life.
Hospitality Manager - Match day in Nottingham employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Manager - Match day in Nottingham
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Allscreens Nationwide Ltd and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Hospitality Manager - Match day in Nottingham
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Allscreens Nationwide Ltd that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Allscreens Nationwide Ltd.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Allscreens Nationwide Ltd get a sense of who you are beyond your experience!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Allscreens Nationwide Ltd and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
