At a Glance
- Tasks: Welcome visitors and create a friendly atmosphere at our community hub.
- Company: Join Switch Up, a vibrant community centre making a difference in Nottingham.
- Benefits: Saturday hours with potential for extra shifts and paid training.
- Other info: Opportunity to work in a dynamic environment with a focus on community engagement.
- Why this job: Be part of a team that supports young people and promotes positive change.
- Qualifications: Experience in customer service or reception roles is essential.
The predicted salary is between 24523 - 29973 £ per year.
Understand what it takes to make people feel welcome.
Have excellent organisational and administrative skills.
Our Community Hub in Nottingham is a centre for the local community. We have multiple activities taking place throughout the week, including a boxing school, but we are much more than just a boxing gym. We build champions in and out of the ring by supporting all our members to reach their true potential. We change lives.
Switch Up provides valuable, life-changing interventions for vulnerable young people. Many of the young people we support through Switch Up also attend our community hub and gym.
We are looking for a friendly, organised and reliable individual to join our Front of House team, supporting our delivery staff and helping to create a welcoming, safe and professional environment for everyone who uses our services.
Experience working in a front of house, reception or customer service role is essential. An interest in sport or boxing would be an advantage.
You must be able to work on your own initiative, be self-motivated, have excellent attention to detail and be able to prioritise.
HOURS
This is a Saturday-only position, working 11:30am to 2:00pm each week. There is potential for additional hours in the future to provide cover, support events, or meet the growing needs of the organisation.
The successful candidate must be available to attend a paid onboarding and training programme, which will take place over a couple of days before starting in the role. The length of training will depend on how quickly the successful candidate becomes confident with our systems, processes and ways of working.
You may occasionally be required to work at our Mansfield site, so the ability to travel between Nottingham and Mansfield is necessary.
INTERESTED?
For more information about the role, please contact Khai Suleiman at khai.osuleiman@switch-up.org.uk.
If you have experience in reception, front of house, customer service, hospitality, hosting, front desk, gym reception, membership administration or customer-facing roles, we'd encourage you to apply.
Front of House Receptionist (Nottingham) employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Receptionist (Nottingham)
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Allscreens Nationwide Ltd and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Allscreens Nationwide Ltd and let us see your personality shine through!
We think you need these skills to ace Front of House Receptionist (Nottingham)
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Allscreens Nationwide Ltd.
Get Familiar with Our Brand:Before applying, take some time to learn about Allscreens Nationwide Ltd and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Allscreens Nationwide Ltd.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Allscreens Nationwide Ltd will surely appreciate.
