At a Glance
- Tasks: Join our team to provide food and beverage services to patients while ensuring cleanliness.
- Company: Nottingham University Hospitals NHS Trust, a leading employer in the city.
- Benefits: 27 days annual leave, subsidised staff restaurant, and NHS discounts.
- Other info: Diverse team culture with endless personal development opportunities.
- Why this job: Make a real difference in patients' lives while developing your career in healthcare.
- Qualifications: Food service experience is a plus, but full training will be provided.
The predicted salary is between 37035 - 45265 £ per year.
We require proactive and hardworking staff to work as part of a team within Catering Services. The role involves being an integrated part of the ward team providing food and beverage services to the patients and maintaining the highest standard of cleaning to food preparation areas at ward level, ensuring at all times the highest degree of cleanliness, safety and care.
Food service experience is desirable though full training will be given. Responsibilities will include:
- Food and beverage services to patients at ward level
- Daily cleaning tasks such as hard floors, equipment such as dishwashers, fixtures and fittings
- Replenishment of disposable commodities, i.e., soap, gel and hand towels as required
- Removal of waste from ward kitchens to designated collection points
A subsidised staff restaurant is available on site which is open 7am-11pm 7 days a week. Annual leave starts at 27 days a year plus bank holidays. There are also a number of staff discounts via NHS Discounts website.
Catering Service Duties:
- Inform patients about the Hospital’s food offer and the procedure for any ad-hoc requests and help them to make an informed choice from the range of foods and beverages.
- Order food using the hospital’s electronic ordering devices.
- Liaise with nurses, caterers and dieticians to ensure patients' food, nutrition/clinical needs and preferences are identified and met.
- Identify patients not eating sufficiently to the Nurse in Charge.
- Ensure appropriate feedback is given on the patient’s food service experience e.g. quality, quantity and choice.
- Provide information to the next food service assistant who is on duty using the guidelines provided to ensure a seamless service.
- Store food in accordance with manufactured guidelines and food safety legislation.
- Offer patients a choice of hot & cold beverages, as and when required a minimum of 5 times a day.
- Ensure a regular supply of fresh water is provided to each patient throughout the day.
- Serve the patients their choice and portion size of main dish, vegetables and accompaniments in an appealing and appetising way. Offer second portions if required.
- Ensure patients with special dietary requirements receive the appropriate food following liaison with the dietician or nurse.
- Identify appropriate meal choices to meet patient’s needs/preferences.
- Movement of food to wards/RDU as required adhering to food safety legislation.
- Maintain adequate stock levels to meet the needs of the patient e.g. milk, bread, tea, coffee, cereal, and preserves.
- Identify shortages of crockery and cutlery to the Facilities Team Leader.
- Ensure an appropriate supply of crockery and cutlery is available.
- Ensure efficient and safe use of cleaning equipment.
- Prepare the patients' eating environment (day room/bedside table) to the standards stipulated in the ward manual according to where the patient wishes to eat, to ensure a relaxed environment.
- Clear cutlery/crockery and clean dayroom/bedside table following service promptly.
- Clean all surfaces and equipment in the kitchen according to the daily cleaning schedule.
- Carry out daily and weekly cleaning tasks as directed through the cleaning schedules and complete the required paperwork.
Food Services Assistant | Nottingham University Hospitals NHS Trust employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Food Services Assistant | Nottingham University Hospitals NHS Trust
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Allscreens Nationwide Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Allscreens Nationwide Ltd
Don't be shy about reaching out to Allscreens Nationwide Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food Services Assistant | Nottingham University Hospitals NHS Trust
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Allscreens Nationwide Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
