At a Glance
- Tasks: Deliver top-notch customer service and manage service appointments at a prestigious dealership.
- Company: Reputable automotive brand in Norwich with a strong focus on team collaboration.
- Benefits: Competitive salary with OTE up to £40,000 and attractive perks.
- Other info: Fast-paced environment with great opportunities for career progression.
- Why this job: Join a respected brand and build lasting relationships with customers while advancing your career.
- Qualifications: Experience as a Service Advisor and excellent communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
We are currently recruiting for a highly skilled Senior Service Advisor to join a reputable prestige dealership in Norwich, Norfolk. This role offers an excellent opportunity for an experienced professional to enhance their career within a well-established and respected brand.
Benefits of the Senior Service Advisor:
- Competitive basic salary with an OTE of up to £40,000
- Opportunities for career progression within a prestigious dealership
- Attractive company perks and benefits
- Supportive, team-focused environment
- Work with a well-known and reputable automotive brand
Duties of the Senior Service Advisor:
- Provide exceptional customer service to clients attending the dealership
- Manage service appointments and work schedules efficiently
- Offer clear technical explanations and updates regarding vehicle repairs and servicing
- Build long-term customer relationships to promote retention
- Achieve sales targets through service upselling and additional repairs
- Maintain accurate and detailed records of customer interactions
Requirements of the Senior Service Advisor:
- Proven experience as a Service Advisor or Senior Service Advisor within the motor trade
- Excellent communication and organisational skills
- Knowledge of automotive repair processes and terminology
- Ability to work effectively in a fast-paced environment
- Customer-focused attitude with a professional approach
Senior Service Advisor in Norwich employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
