At a Glance
- Tasks: Lead a team providing vital support and information to cancer patients and their families.
- Company: Join the Norfolk and Norwich University Hospitals NHS Foundation Trust, a leading healthcare provider.
- Benefits: Enjoy flexible hours, excellent pension, discounts, and career development opportunities.
- Other info: Be part of a diverse team dedicated to improving cancer care across Norfolk.
- Why this job: Make a real difference in people's lives while working in a supportive and innovative environment.
- Qualifications: Experience in leadership, communication, and a passion for patient care.
The predicted salary is between 38140 - 46616 £ per year.
The Cancer Information and Support Services team sits within Cancer Services at NNUH and plays a central role in delivering high-quality, person-centred support to people affected by cancer across the Trust and wider locality. The team incorporates the North Norfolk Macmillan Information Centre, the NNUH Macmillan Information Pod, and the Cancer Care Navigator service. Together, these services provide trusted, evidence-based information, emotional support, and practical guidance for patients, families and carers at every stage of the cancer pathway.
Working closely with Clinical Nurse Specialists, Allied Health Professionals, the Macmillan Lead Cancer Nurse, the Personalised Care Lead and the wider Colney Care Group, the team ensures equitable access to information and supports personalised, holistic care. The department is also instrumental in delivering education, coordinating volunteers, supporting survivorship initiatives, and collaborating with local and national partners, including the Integrated Care Board and Macmillan Cancer Support.
Our work is guided by NNUH’s PRIDE values, with a strong focus on compassion, empowerment, service development and continuous quality improvement. We strive to create a safe, inclusive, and responsive environment where patients feel heard, supported and informed.
This role leads the Trust’s Cancer Information and Support Services, overseeing the day-to-day running of the North Norfolk Macmillan Information Centre, the NNUH Information Pod and the Cancer Care Navigator team. The post holder ensures that patients, families and carers receive high-quality, timely and evidence-based information about cancer, treatments, emotional support needs and wider practical issues.
You will be required to work from the Rouen road office and rotate through the information and support services at NNUH and Cromer. You will be expected to be able to talk to patients and carers confidently in clinical settings, and on the telephone.
Key responsibilities include line management, service development, volunteer coordination, education and training, policy development, partnership working and contributing to the Trust’s cancer information strategy.
High-impact leadership role: You will shape and develop the Trust’s cancer information provision, directly influencing patient experience and the wider personalised care agenda.
Diverse and collaborative working: The role spans clinical teams, patient groups, public health, community services, and national organisations, offering a rich and varied professional network.
Opportunity for service innovation: With scope to lead strategy, implement new models of support, evaluate services and drive quality improvement, this post offers real autonomy to develop best practice. Additionally, the role provides the chance to use advanced communication and counselling skills, contribute to survivorship work, and act as a specialist resource in cancer information across Norfolk and Waveney.
Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification. Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.
Cancer Information and Support Services Team Leader in Norwich employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Cancer Information and Support Services Team Leader in Norwich
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Cancer Information and Support Services Team Leader in Norwich
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Allscreens Nationwide Ltd, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Allscreens Nationwide Ltd.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Allscreens Nationwide Ltd.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Allscreens Nationwide Ltd can really resonate with interviewers and show your commitment to the field.
