Graduate Opportunity in Property Manager – Block Management in Northampton

Graduate Opportunity in Property Manager – Block Management

Our clients are property professionals established. Their services cover all aspects of residential property; from lettings and management to sales and buy-to-let investments.

Their lettings division manages over 1400 properties throughout the county, ranging from studio apartments to seven bedroom listed mansions. Their services are differentiated by very high standards of quality and they successfully cater to the needs of a very diverse clientele ranging from first time landlords to professional portfolio landlords and large land owners (including the Althorp Estate). This makes them one of the largest independents letting agents in the UK.

Their credentials, resources and network in the property industry give them a unique position, where they have access to various vendors, applicants, and investors. This gives them sales division considerable advantage and enables them to negotiate sales very efficiently. Moreover, their vast portfolio of managed properties allows them to offer some great buy-to-let opportunities to investors.

JOB TITLE: Graduate Opportunity in Property Manager – Block Management

REPORTING TO: Head of Block Management

Overview to role

An opportunity for a bright, organised professional graduate to join this ever-growing business and really develop an exciting career, supported by further training and industry led qualifications.

Job Description:

General Tasks

• Attend your department morning meeting every day




• General office duties to include answering the telephone, respond to emails within 24 hours and dealing with people coming into the office.




• Booking in and out keys




• Ensure you keep up to date with your specific tasks and are meeting your KPIs.




• Liaising with other departments within the company to ensure queries are dealt with and answered correctly, in a timely fashion.




• Ensure we are compliant with all current and new regulations.




• Always come to work in smart business dress and be well groomed.




• To follow company’s Personal Safety Procedures to avoid putting yourself or others at risk.




• Arrive to all internal and external meetings and appointments on time.

This Job Description sets out the duties of the post at the time it was drawn up. Such duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post.

Specific Tasks

• Manage portfolio of blocks/estates




• Dealing with general block maintenance queries




• Actioning repairs in line with the budget and Director’s authority




• Processing works orders and invoices




• Utility management.




• Preparation of inspection reports using Inventory base and associated paperwork.




• Ensure all repairs/issues noted following the visits are dealt with




• Ensure that all properties are compliant with safety legislation and legal frameworks




• Work within the budget, unless authorisation has been approved by Directors




• Preparation of block/estate annual budgets and day to budget management in collaboration with the Client Account Management Team




• Undertaking Section 20 processes where required




• Co‑ordination of Insurance Claim processes




• Support the Accounts Department in Arrears Case Management through to Solicitor Referral




• Attending leaseholder/shareholder meetings (these could be outside of normal business hours)




• Contribute and update weekly and month performance reporting requirements




• Preparation of Leaseholder and Freeholder Management Packs




• Processing of Transfer of property ownership notifications and enquiries