At a Glance
- Tasks: Lead a team, maximise sales, and ensure top-notch customer service in our charity shop.
- Company: Join Devon Air Ambulance, a community-focused charity with a supportive culture.
- Benefits: Enjoy 25 days annual leave, pension scheme, and professional development opportunities.
- Other info: Flexible hours, including weekends, with excellent career growth potential.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Retail or customer service experience and strong communication skills are essential.
The predicted salary is between 13.45 - 13.45 £ per hour.
Salary: £21,038.49 per annum pro rata (based on a FTE of £26,298.11 per annum)
Hours: 30 hours per week – flexible, but will include weekends and bank holidays
Location: Bideford
THE ROLE
We have an exciting opportunity to come and work with us as part of our Retail Team, based at our Bideford shop. We are seeking an organised and enthusiastic Assistant Manager to join us 4 days per week. Working closely with the Shop Manager, you will play a key role in leading the team, maximising sales and ensuring that the highest level of customer service is consistently delivered.
Daily tasks may include:
- Providing cover for the Manager in their absence
- Supporting and guiding volunteers in the day to day running of the shop
- Stock control, sorting and rotation
- Displaying goods effectively, including creative displays and maintaining the shop's appearance
- Sorting and preparing unsaleable items for recycling or waste
- Facilitating and processing Gift Aid
THE CANDIDATE
We’re looking for someone who is self‑motivated and has excellent interpersonal communication and customer care skills. Previous experience in retail and/or customer service environment is required with good problem‑solving ability and a readiness for the ever‑changing challenge that is charity retailing! If you are looking for a new challenge that makes a real difference to the local community, we want to hear from you!
THE PACKAGE
£13.45 per Hour. As a valued member of the team you will have access to a wide range of employee benefits including:
- 25 days annual leave plus 8 bank holidays (pro rata), rising to 27 days with length of service
- Occupational Maternity/Paternity & Adoptive leave
- Buying annual leave
- Paid time off for fertility treatment
- Pension scheme, 6% employer contributions
- Counselling and financial wellbeing services
- Occupational sick pay scheme
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
Devon Air Ambulance are a Disability Confident Level 1 employer, we are committed to ensuring our recruitment process is inclusive and accessible. We encourage applications from individuals with disabilities and will make reasonable adjustments to support candidates throughout the recruitment journey. If you require any accommodations, please let us know.
We recognise that candidates may use AI tools to support their application, for example to improve clarity, structure, or presentation. However, we value authenticity and expect candidates to retain accountability for the content of their application, and for all submissions to reflect the candidate’s own experience and skills and be an honest representation of their capabilities. Please be assured that we do not use AI to make shortlisting or hiring decisions.
Due to the nature of this role, offers of employment are subject to a satisfactory basic DBS check and references.
DISCLAIMER: Devon Air Ambulance reserve the right to close a vacancy earlier than the advertised date if a high number of applications are received. Once a vacancy has closed, we are unfortunately unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
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