At a Glance
- Tasks: Deliver top-notch customer service and manage bookings for automotive services.
- Company: Independent automotive business in Newcastle with a strong local reputation.
- Benefits: Earn up to £25,000 plus bonuses, enjoy weekdays only, and receive full training.
- Other info: Opportunities for career progression and a dynamic work environment.
- Why this job: Join a supportive team and grow your career in the exciting automotive industry.
- Qualifications: Experience in customer service or sales, strong communication skills, and a UK driving licence.
The predicted salary is between 25000 - 25000 £ per year.
We are representing an independent automotive business in Newcastle seeking a highly motivated Sales and Service Advisor.
This is a full-time position offering a competitive basic salary and excellent bonus potential.
Our client is committed to providing exceptional customer service and values individuals with a proactive attitude and previous experience in a customer-facing role.
Benefits of a Sales and Service Advisor
- Basic salary of up to £25,000 per annum
- Bonus potential of up to £560 per month (OTE £31,720)
- Working Monday to Friday, 9am–5pm; no weekends
- Full training and ongoing support
- Opportunities for career progression within the branch network
- Stable, reputable local business environment
- Supportive management team
Duties of a Sales and Service Advisor
- Provide superior customer service at the counter, over the phone, and via email
- Advise customers on a range of products and services, ensuring accurate and efficient order processing
- Manage bookings for trailer hire, towbar fitting, and workshop services
- Receive, display, and maintain stock to maximise sales opportunities
- Support workshop workflow with effective coordination and updates
- Handle cash, banking, invoicing, and credit transactions with accuracy
- Maintain administration and filing systems according to company standards
- Uphold Health & Safety policies and maintain a professional and tidy working environment
Requirements of a Sales and Service Advisor
- Previous experience in a sales, service, or customer-facing role
- Strong communication and organisational skills
- Confident handling of sales transactions and basic administration
- Proactive approach to customer care and sales development
- Full UK driving licence is essential
- Forklift licence is desirable; training can be provided for the right individual
If you are an experienced Sales and Service Advisor or possess strong customer service and sales skills with an interest in automotive or trailer industries, we want to hear from you.
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