At a Glance
- Tasks: Be the go-to person for customers needing vehicle servicing and repairs.
- Company: Join a well-established automotive dealership known for outstanding customer service.
- Benefits: Earn a competitive salary with bonuses, enjoy up to 34 days off, and receive ongoing training.
- Other info: Great career progression opportunities in a fast-paced environment.
- Why this job: Make a real impact by helping customers and driving sales in a supportive team.
- Qualifications: Experience as a Service Advisor or similar role is essential.
The predicted salary is between 31500 - 38500 £ per year.
We are recruiting on behalf of our client, a well-established automotive dealership in St Helens, Merseyside, for the position of Service Advisor.
This is an excellent opportunity for experienced motor trade professionals to join a reputable company recognised for delivering outstanding customer service and industry excellence.
- Competitive basic salary of £32,000, with an uncapped OTE of approximately £38,000
- Monday to Friday working week, with Saturday mornings on a rota basis
- Up to 34 days of annual leave, including bank holidays
- Bonus scheme and staff discounts
- Company sick pay and wellbeing support
- Ongoing training and career development opportunities
- Supportive and friendly team environment
Duties of a Service Advisor
- Greet customers professionally and serve as the primary contact for vehicle servicing and repairs
- Clearly explain service options, additional products, and upsell opportunities
- Accurately record customer vehicle details and requirements
- Manage appointment scheduling and provide vehicle updates to customers
- Prepare and process invoices, ensuring all administrative tasks are completed efficiently
- Liaise with workshop team to ensure smooth workflow and timely service delivery
- Handle customer queries, resolving issues promptly to maintain high satisfaction levels
- Promote service and accessory sales to maximise departmental performance
- Maintain a clean and professional reception area, upholding high standards of customer service
Requirements of a Service Advisor
- Previous experience as a Service Advisor or similar role within the automotive industry
- Excellent communication and organisational skills
- Knowledge of Kerridge or similar dealership management software is preferable
- Technical understanding of vehicle servicing, repairs, and warranty procedures is an advantage
- Ability to thrive in a fast-paced environment
- Right to work in the UK; sponsorship not available
This Service Advisor role offers a rewarding environment within a well-respected automotive group with significant earning potential and career progression opportunities.
If you possess previous experience as a Service Advisor and share a commitment to delivering exceptional customer service, this opportunity is ideal for your next career move.
Contact Matt Cross, Automotive Recruitment Specialist at Perfect Placement covering St Helens and Merseyside, today to discover more about this fantastic opportunity.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry.
So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
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Service Advisor in North Berwick employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
