At a Glance
- Tasks: Join our NICU team as a receptionist, welcoming families and supporting clinical staff.
- Company: Bristol NHS Foundation Trust, dedicated to providing exceptional neonatal care.
- Benefits: Part-time role with flexible hours, contributing to a vital healthcare service.
- Other info: Not suitable for students due to the need for full flexibility.
- Why this job: Make a real difference in the lives of families during critical times.
- Qualifications: Strong communication skills and computer proficiency required.
The predicted salary is between 22703 - 27749 £ per year.
An exciting opportunity has arisen for a self-motivated, enthusiastic individual to join our Reception team on the Neonatal Intensive Care Unit. The post will involve working on a busy reception desk. Responsibilities will include:
- Admitting and discharging babies
- Helping parents/visitors
- Supporting clinical staff in the day-to-day running of the Unit
- Welcoming visitors to the department
We are looking for an individual with excellent communication skills, both face to face and on the telephone. Computer skills and knowledge of using Excel spreadsheets are also required. The ability to deal with varied administrative duties and changing priorities is essential.
This post is part-time Monday to Sunday (including Bank Holidays) and requires flexibility to ensure the Reception area is covered between the hours of 07:30 to 20:00 to accommodate the needs of the service. The role is not suitable for students due to needing complete flexibility for the rota.
Key responsibilities include:
- Providing high quality and comprehensive reception, administrative support and telephone service for the neonatology service
- Acting as first point of contact for parents, families, visitors, and staff
- Assisting in maintaining a level of security commensurate within a neonatal intensive care unit
- Assisting in the provision of a clean, tidy, and smooth-running environment for patients and their families/carers
- Developing organisational skills through planning a workload and prioritising needs
- Contributing to a learning environment
- Supporting trained staff/ward manager
The Neonatal Intensive Care Unit (NICU) is a well-established neonatal service providing intensive care, high dependency care, special care and transitional care for hundreds of babies each year. Based at Southmead Hospital, Bristol, we are one of the Regional Neonatal Intensive Care Units for the South Western Delivery Network.
Additional responsibilities include:
- Communicating appropriately with all parents/carers, visitors, and staff
- Providing an efficient reception service
- Providing a comprehensive telephone enquiry service for the clinical area
- Using initiative, judgement and decision-making skills in situations that arise on the unit daily
- Admitting and discharging patients on the computerised hospital system
- Retrieving and returning medical notes and x-rays as required
- Organising medical notes files following the correct protocol
- Assisting in the provision of the required paperwork and medical notes for planned and/or emergency admissions
- Booking outpatient and other appointments or investigations for patients as required
- Sorting and distributing incoming and outgoing mail for the unit
- Refilling the supplies of stationery for the reception area as required
- Ordering, receiving, storing and distributing clerical supplies according to requirements
- Establishing formal and informal lines of communication with parents, carers, visitors, and staff
- Liaising with other members of the clinical and reception team as required
- Taking full responsibility for developing own practice and training needs
- Attending team meetings and appraisal/performance reviews
- Planning own workload and prioritising need
- Taking on other such reasonable duties as appropriate, as directed by the Nurse in Charge of the unit or Line Manager
- Adhering to Safeguarding procedures
- Contributing to the provision of a learning environment for staff undergoing training
- Participating in clinical audit and research projects as required by the multi-disciplinary team
- Being aware of cost implications and making effective use of resources
- Ensuring that all issues of clinical governance are acted upon as per Trust policy
- Directly supporting the nurse in charge/Ward Manager
- Keeping up to date with all relevant policies/procedures and local guidelines ensuring that high standards are maintained
- Ensuring effective communication and handover processes are in place with reception colleagues
- Updating the daily spreadsheet for admissions and discharges
This advert closes on Tuesday 1 Sep 2026.
NICU Receptionist | Bristol NHS Foundation Trust (BFT) employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land NICU Receptionist | Bristol NHS Foundation Trust (BFT)
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace NICU Receptionist | Bristol NHS Foundation Trust (BFT)
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Allscreens Nationwide Ltd, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Allscreens Nationwide Ltd.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Allscreens Nationwide Ltd.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Allscreens Nationwide Ltd can really resonate with interviewers and show your commitment to the field.
