At a Glance
- Tasks: Greet patients, manage appointments, and handle enquiries in a busy medical environment.
- Company: Join a supportive healthcare team dedicated to patient care.
- Benefits: Flexible hours, competitive pay, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement in the healthcare sector.
- Why this job: Make a difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 23832 - 29128 £ per year.
Greet patients and book them into the computer system on arrival.
Direct patients to waiting rooms.
Taking in prescription requests whilst on reception.
Notify patients when clinics are running late.
Answer telephone & deal with all enquiries as they arise.
Book and amend appointments.
Deal with enquiries from other healthcare professionals and other agencies as requested in an efficient manner.
Completion of forms as requested.
Extract notes and patients' summaries from computer.
Register new patients following the practice protocol.
Administration tasks such as completing registrations, deductions, booking interpreters.
To bring to the attention of the Practice Management team all complaints, comments, and suggestions.
To report any adverse/untoward incidents to the Team Leader.
To ensure that any accidents/ or near misses are recorded in the accident book and relayed to the Team Leader.
Dealing with emergency calls or taking requests for urgent house calls and notifying the Team Leader immediately.
Attend to patients when an emergency arises in the practice & notify Doctor/Nurse immediately.
Completing a morning and evening checklist such as adding the clinicians' names to their room doors, replacing bed rolls, and turning computers on/ off.
Assist in the induction of a new member of staff/or student.
Ensuring the out of hours message is correct prior to leaving the practice and the phones lines are turned over.
2. FINANCE
To take in monies from patients for insurance reports/ private medicals etc and to record all monies coming into the practice in the receipt book.
3. PRACTICE DEVELOPMENT
Participate in Practice Development Team Building and action plans.
Attend courses as agreed with the Management team.
To comply & keep up to date with the Caldicott guidelines.
To comply & keep up to date with the Data Protection Act.
To identify own training needs.
To undertake training, including statutory and mandatory training and to meet personal development needs.
Co-operate/participate with research within the practice.
5. PREMISES
Preparing the premises for opening/closing.
Ensure safety procedures are carried out to maintain a safe environment for employees, patients and visitors.
- General
- Professional
Duties: To support training and development of self and other Practice staff.
To maintain personal professional competency and appropriate development.
To carry out the duties and responsibilities of the post in accordance with Practice policies.
General housekeeping of the Waiting room and reception areas.
Required to comply with all relevant national and local, statutory and mandatory requirements including Health & Safety, Infection Control, and prevention of Health Acquired Infections.
The post may involve travel for training purposes.
This job description is not an exhaustive list of duties and responsibilities.
The post holder will be asked to carry out other duties which are appropriate to the skills of the post holder and grade of the post as the priorities of the service change.
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Medical Receptionist in Newcastle upon Tyne employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Receptionist in Newcastle upon Tyne
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Allscreens Nationwide Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Allscreens Nationwide Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Allscreens Nationwide Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Medical Receptionist in Newcastle upon Tyne
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Allscreens Nationwide Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Allscreens Nationwide Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
