Government Recruitment Service in Newcastle upon Tyne is recruiting a Customer Insight Specialist to lead and support qualitative and quantitative research, turning customer feedback into actionable recommendations that improve driver and vehicle services.
You'll work with stakeholders across the DVSA, design research briefs and questionnaires, analyse findings, and present insights using Power BI dashboards to inform customer-led service development.
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Customer Insight Specialist: Drive Data-Driven Service in Newcastle upon Tyne employer: Allscreens Nationwide Ltd
Allscreens Nationwide Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the individuals they serve. With a strong focus on professional development, team leaders are encouraged to grow their skills in a dynamic environment while making a meaningful impact in the lives of adults with learning disabilities. Located in Leicester, the company provides a unique opportunity to be part of a dedicated team committed to delivering high-quality, person-centred care.
