At a Glance
- Tasks: Resolve customer network challenges and support various projects to ensure smooth water supply.
- Company: Join Thames Water, the UK's largest water and wastewater company.
- Benefits: Starting salary of £29,000, generous leave, and a company van provided.
- Other info: Flexible working arrangements and meaningful career opportunities await you.
- Why this job: Make a real difference in people's lives while protecting our planet's water resources.
- Qualifications: Full UK driving licence and excellent customer service skills required.
The predicted salary is between 29000 - 29000 £ per year.
We are looking for a Network Service Technician to join Thames Water on a full-time, permanent basis. This is an exciting and varied customer facing role where day to day you will be resolving customer network challenges to ensure minimal disruption to customer supply. You will be supporting with a variety of projects, ensuring the best service is given to our customers, helping with anything from pressure issues to emergency repairs.
Base Location: Brixton - SW2 1SB, travel to other South London sites required
Hours: 38 hours per week, plus rota (1 in 8 late shifts & standby rota)
What you will be doing as a Network Service Technician:
- Operating and isolating water mains for planned or emergency works.
- Owning and resolving customer queries and complaints at their homes or places of work.
- Supporting project work and leakage detection activities.
- Investigating and resolving network performance issues.
- Ensuring compliance with health and safety procedures and water quality standards.
The essential criteria to help you succeed in this role is:
- Full UK licence as travelling between sites will be required; a company van will be provided.
- Excellent customer service and communication skills.
- Confidence at completing hands-on tasks independently to the best of your ability.
- Basic knowledge of domestic plumbing or water mains/leakage would be desirable.
What’s in it for you?
- Starting salary from £29,000 per annum plus additional standby payments.
- Annual Leave – 24 days holiday per year, increasing to 28 days, and a wider benefits scheme.
- Company van provided.
- Generous Pension Scheme through AON.
- Access to lots of benefits to help you take care of yourself and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way.
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.
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