12-Week Initial Contract (with potential for extension)
Hours: Monday to Friday | Rotating shifts between
08:00 - 18:00
Join a Fast-Paced Customer Service Team!
The Best Connection is currently recruiting
Customer Service Assistants to join our well-established client based at
Eurocentral, Motherwell.
If you're a confident communicator with excellent written skills and enjoy helping customers, this is a fantastic opportunity to gain valuable experience with a leading business. Full training is provided, making this an excellent role whether you're experienced in customer service or looking to take the next step in your career.
Your Responsibilities
- Respond to customer enquiries via email and live webchat
- Deliver professional, friendly and efficient customer support
- Resolve a variety of customer queries accurately and promptly
- Work towards individual performance and service targets
- Maintain high standards of written communication and attention to detail
- Provide an outstanding customer experience on every interaction
What We're Looking For
- Strong attention to detail
- Ability to work in a busy, fast-paced environment
- Positive attitude with a customer-first approach
- Comfortable working towards targets and deadlines
- Previous customer service experience is advantageous but not essential
What's in It for You?
12-week initial contract with the opportunity for extension
- Monday to Friday working - no weekends
- 40 hours per week
- Full training and ongoing support
- Weekly pay
- Opportunity to gain experience with a leading employer
- Friendly and supportive working environment
The Best Connection is acting as an Employment Business in relation to this vacancy.
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Customer Service Assistant in Motherwell employer: Allscreens Nationwide Ltd
Allscreens Nationwide Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the individuals they serve. With a strong focus on professional development, team leaders are encouraged to grow their skills in a dynamic environment while making a meaningful impact in the lives of adults with learning disabilities. Located in Leicester, the company provides a unique opportunity to be part of a dedicated team committed to delivering high-quality, person-centred care.
