At a Glance
- Tasks: Support customer projects, manage enquiries, and ensure smooth office operations.
- Company: Join a friendly team in a growing business with a supportive culture.
- Benefits: Earn £13.00 - £15.00 per hour with flexible hours and full training.
- Other info: Enjoy quarterly meals and extra Christmas leave for meeting targets.
- Why this job: Develop your skills in a dynamic environment while making a real impact.
- Qualifications: Previous admin experience and strong communication skills are essential.
The predicted salary is between 15 - 15 £ per hour.
Are you an organised and proactive administrator looking for a varied role within a friendly and supportive team?
Do you enjoy managing multiple tasks, communicating with customers, and ensuring operations run smoothly?
HRGO Recruitment is recruiting for an Administration Assistant to join a growing business working closely with the Office Manager.
This is an excellent opportunity for someone with previous administration experience who is looking to develop their skills within a busy office environment.
Full training will be provided, and once established in the role, you'll be encouraged to work using your own initiative.
You'll play a key role in supporting the day-to-day administration of customer projects, quotations, scheduling, and operational processes while delivering excellent customer service.
- Competitive hourly rate of £13.00 - £15.00 per hour
- Flexible working hours between 30-40 hours per week
- Full training and ongoing support provided
- Supportive and friendly office environment
- Opportunity to work closely with an experienced Office Manager
- Quarterly company meal when business targets are achieved, with all expenses paid
- Additional Christmas leave awarded if all work is completed by 18 th December, without affecting annual holiday entitlement
- Working Hours
- 30-40 hours per week
- Flexible hours available to suit individual circumstances
- Commitment to agreed working hours required for contractual purposes
- Monday to Friday
The Role
As an Administration Assistant, you will provide comprehensive administrative support across customer service, project coordination, quotations, scheduling, and office operations.
Working within a small and close-knit team, you will be responsible for ensuring customer enquiries are handled professionally, jobs are accurately logged and tracked, and operational processes are maintained efficiently.
Key Responsibilities
- Managing and responding to customer enquiries received through the company inbox
- Logging works and customer requests from incoming emails
- Providing customers with updates on ongoing jobs and projects
- Maintaining and updating weekly progress reports for Tesla projects
- Logging and managing jobs through the Key West App
- Monitoring and chasing overdue jobs within the Key West App
- Updating the Key West App with worksheets received from subcontractors
- Setting up new users on the Key West App
- Preparing and issuing customer quotations
- Maintaining quotation spreadsheets and following up outstanding quotes on a weekly basis
- Creating and maintaining site folders and project documentation
- Ordering materials required for projects and works
- Supporting debt monitoring and account reconciliation processes
- Maintaining job sheets and ensuring work is progressed through to invoicing upon completion
- Planning and coordinating works alongside stores and operational teams
- Arranging hire of access equipment as required
- Preparing and submitting permit applications
- Creating Risk Assessments and Method Statements (RAMS)
- Reviewing completion reports and identifying follow-up recommendations
About You
We're looking for someone who is
- Organised and able to manage a varied workload
- Professional, friendly, and customer-focused
- Confident communicating with customers, suppliers, and colleagues
- Able to work accurately with excellent attention to detail
- Proactive and capable of using their own initiative
- A strong team player who enjoys working in a small office environment
- Able to prioritise tasks effectively and meet deadlines
- Flexible and adaptable to changing business needs
Essential Experience & Skills
- Previous administration experience
- Excellent written and verbal communication skills
- Strong organisational and time management abilities
- Good attention to detail and accuracy
- Ability to prioritise multiple tasks effectively
- Confident using Microsoft Office applications including Outlook, Excel and Word
- Professional and customer-focused approach
- Ability to work independently once fully trained
- Experience using job management systems or scheduling software
- Previous experience creating quotations and maintaining spreadsheets
- Knowledge of permit applications and RAMS documentation
- Experience working with subcontractors and coordinating project documentation
- Background within construction, maintenance, facilities management, or engineering environments
- Experience of debt monitoring and account reconciliation
- Please Note
This role will involve
- Working within a small office environment
- Managing multiple administration tasks simultaneously
- Communicating regularly with customers, suppliers, and subcontractors
- Using internal systems and spreadsheets to track projects and quotations
- Supporting operational planning and scheduling activities
- Handling confidential company and customer information
- Working independently while supporting the wider team
- #J-18808-Ljbffr
Administration Assistant in Morley employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
