At a Glance
- Tasks: Join our team to manage patient pathways and ensure smooth clinic operations.
- Company: Milton Keynes University Hospital, a leading NHS Foundation Trust.
- Benefits: Flexible working hours, training opportunities, and a supportive environment.
- Other info: Exciting growth opportunities in a modern, expanding hospital setting.
- Why this job: Make a real difference in patient care while developing your career in healthcare.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 38140 - 46616 £ per year.
We have an excellent opportunity for an enthusiastic and motivated individual to join our Trust as a Patient Pathway Administrator / receptionist; we are looking for a motivated and hardworking individual to join our Macmillan and Oncology team in our cancer centre. You will work within this dedicated team to facilitate the smooth running of the reception and clinic areas, scheduling and booking appointments and ensuring that co-ordinated and streamlined communication revolve around the patient and their individual needs.
You should have experience of working as a receptionist or in a customer focused environment, and have knowledge of customer care. We are looking for individuals with excellent communication skills, the ability to work well under pressure, and a desire to provide a first-class service for patients and clinical teams.
This rapidly expanding modern and busy service offers many training opportunities for their staff, recent developments have led to the opening of our cancer centre in February 2020 and the Radiotherapy centre in 2024. This developing service is supported by a forward thinking & supportive Management Team, Nurse Practitioners, Palliative Care Team & Macmillan Wellbeing and Support Centre. We firmly believe in holistic care, with a newly established wellbeing team to enhance the recovery package for patients living with and beyond cancer.
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities. We are also proud to offer a growing portfolio of specialist services.
To be part of the Macmillan and Oncology Unit teams and work to enable the objectives of the Trust to be achieved. To contribute to the Trust complying with Clinical Governance and Risk Management.
- Meet and greet visitors to the department
- Ensure information from the waiting list proforma is entered into the Care Records System
- Book patients on the Waiting lists in order of clinical priority and chronological order
- Contact the patients via phone as necessary
- Identify when lists are over/ under booked to Macmillan Senior Sister
- Prepare and communicate final lists to all Clinical area
- Monitor and review planned lists.
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity, and embracing inclusion. We welcome applications from everyone interested in working for us. MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
Patient Pathway Administrator/Receptionist | Milton Keynes University Hospital NHS Foundation Trust employer: Allscreens Nationwide Ltd
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