At a Glance
- Tasks: Provide first-line technical support and troubleshoot IT issues for customers.
- Company: Allscreens Nationwide Ltd, a key player in customer service operations.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Other info: Opportunity to grow your skills in a supportive and innovative setting.
- Why this job: Join a fast-paced team and make a real difference in customer support.
- Qualifications: SC clearance and experience in IT support or troubleshooting.
The predicted salary is between 23850 - 29150 £ per year.
Allscreens Nationwide Ltd in Milton Keynes is seeking an SC Cleared First Line Analyst (L2) to support a critical customer service desk operation. You will provide first-line technical support, diagnose incidents, and manage service requests while maintaining high service standards.
In a fast-paced team, you will troubleshoot across Windows, networks, and ITSM tooling, document knowledge bases, and assist problem management with recurring issues, ensuring timely updates to customers.
Frontline IT Support Analyst (L2) – SC Cleared in Milton Keynes employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
