At a Glance
- Tasks: Provide admin support to the Midwifery Team and manage referrals for pregnancy care.
- Company: Join The Queen Elizabeth Hospital, a forward-thinking NHS Foundation Trust.
- Benefits: Enjoy a supportive community, career growth, and opportunities for learning and apprenticeships.
- Other info: Work in a friendly environment with a strong team spirit and a focus on kindness.
- Why this job: Be part of a transformative team during an exciting digital transformation in healthcare.
- Qualifications: Excellent written, computer, and interpersonal skills required.
The predicted salary is between 22703 - 27749 £ per year.
The midwifery Hub receptionist will work as a key member of the midwifery and wider clinical teams in the Maternity Hub service. The focus of the post will be to provide admin and clerical support to the Midwifery Team and Community Hub with the use of PAS, BadgerNet and other electronic recording systems to manage referrals for pregnancy care including dealing with telephone enquiries, administrative duties, booking and cancelling appointments to facilitate the smooth running of the antenatal and postnatal clinics.
The post holder will need to possess excellent written, computer and interpersonal skills. Much of this role will encompass a comprehensive range of clerical functions requiring the post holder to demonstrate particular attention to detail to ensure a high standard of service and care is provided to women. The post holder will act as liaison between the midwifery team and other members of the clinical and administration teams and where required will produce numerical and non-clinical data in pregnancy.
Deals with routine enquiries to the service from referrers and women in a pleasant and helpful manner. Answering the intercom doorbell system and direct antenatal and postnatal women and their families appropriately in a polite and welcoming manner to the Community Midwifery Hub. Take and process telephone calls in accordance with trust policy and procedures. Manage answerphone messages within agreed timeframes passing on relevant and accurate information to others working in the maternity clinical and admin teams.
Using the electronic systems available, books outpatient and inpatient appointments within an agreed timeframe that meets service standards. Communicates the information to women, either directly or electronically via appointment letter and ensures any subsequent amendments and updates are shared.
Midwifery Hub Admin Support | The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Midwifery Hub Admin Support | The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Allscreens Nationwide Ltd.
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Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
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Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Allscreens Nationwide Ltd.
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We think you need these skills to ace Midwifery Hub Admin Support | The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Allscreens Nationwide Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Allscreens Nationwide Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
