Pay Rate: £13.87 per hour, depending on experience
Hours: Monday - Friday, 09:00 - 17:00
Hours per Week: 37.5 hours
Contract: Permanent position following a successful temporary period.
The Best Connection Tamworth are currently recruiting for an experienced
Account Coordinator to join our client, a well-established global logistics company based in Measham.
This is an excellent opportunity to join a fast-paced logistics environment, with the potential to secure a permanent position following a successful temporary period.
The Role
As an
Account Coordinator, you will be responsible for providing excellent customer service and supporting key accounts, ensuring customer requirements are met and issues are resolved promptly.
Key Responsibilities
- Inputting bookings from customers
- Liaising with customers and business partners
- Handling customer queries and complaints
- Working with internal departments to resolve customer issues
- Ensuring customer requirements are met
- Producing and monitoring KPIs where required
- Facilitating customer service activities
- Maintaining accurate records and information
- Building positive working relationships with customers and internal teams
Requirements
- Previous Customer Service experience is essential
- Knowledge or experience within the transport/logistics industry would be advantageous
- Strong customer-focused approach
- Ability to remain positive and professional under pressure
- Excellent organisational and multitasking skills
- Strong problem-solving abilities
- Excellent attention to detail, accuracy and numeracy
- Good IT skills, including Microsoft Word, Excel and Outlook
- Ability to learn new systems quickly
- Excellent verbal and written communication skills
- Professional and courteous telephone manner
- Reliable and committed approach to work
What's On Offer?
- £13.87 per hour, depending on experience
- Monday - Friday working pattern
- 09:00 - 17:00
- 37.5 hours per week
- Temp to Perm opportunity
- Opportunity to develop your career within a global logistics business
Benefits of Working with The Best Connection
- Weekly pay - every Friday
- Online payslips
- Pension contribution
- Ongoing temporary assignment
- 28 days paid annual leave (pro-rata for PAYE, inclusive of statutory holidays)
The Best Connection is acting as an Employment Business in relation to this vacancy.
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Account Coordinator in Measham employer: Allscreens Nationwide Ltd
Allscreens Nationwide Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the individuals they serve. With a strong focus on professional development, team leaders are encouraged to grow their skills in a dynamic environment while making a meaningful impact in the lives of adults with learning disabilities. Located in Leicester, the company provides a unique opportunity to be part of a dedicated team committed to delivering high-quality, person-centred care.
