At a Glance
- Tasks: Support individuals in mental health crises at home, providing compassionate care and crisis management.
- Company: Join Kent and Medway Mental Health NHS Trust, a caring and inclusive organisation.
- Benefits: Competitive salary, flexible shifts, and the chance to make a real difference in people's lives.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Be part of a team that transforms mental health care and supports communities to thrive.
- Qualifications: Experience in mental health and strong communication skills are essential.
The predicted salary is between 25760 - 27476 £ per year.
As a Support, Time and Recovery (STR) Worker within our integrated Home Treatment and Rapid Response Services, you will play a vital role in providing a safe, compassionate alternative to inpatient admission. You will work directly with individuals experiencing acute mental health crises, supporting them and their families within their own homes when they need it most.
This is a dynamic, fast-paced role operating on a 24/7 roster. You will balance providing evidence-based, recovery-oriented care with responding rapidly to urgent referrals, helping patients navigate significant distress with dignity and respect.
Key Responsibilities
- Home Treatment Function: Deliver client-centred, recovery-focused support to patients and their carers in their home environment, utilising general mental health knowledge to promote stability and wellbeing.
- Rapid Response & Assessment: Undertake crucial assessments for referrals received via the Urgent Mental Health Helpline, as well as completing gatekeeping assessments to ensure patients receive the most appropriate level of care.
- Crisis Management: Provide a safe, effective alternative to hospital admission by supporting individuals experiencing acute distress in a familiar environment.
- Collaborative Care: Work seamlessly within the Care Programme Approach (CPA) framework and in strict accordance with Trust and Crisis Resolution Home Treatment Team policies.
- Provide support to clients of Home Treatment and Rapid Response and their carers in relation to personal care, daily living and social activities, and help maintain the social network by the use of a range of home treatment interventions.
- Carry out specified interventions, alone on occasion, as per crisis plan and update as appropriate.
- Monitor progress of Home Treatment and Rapid Response clients against the crisis plans and communicate findings, recommend changes to senior Home Treatment and Rapid Response staff in order for crisis plan to be reviewed.
- Report any changes in client presentation and safety to Senior Home Treatment and Rapid Response staff.
- Work flexibly in order to respond to crisis work and adjust allocated work and prioritise at short notice as required by Shift Co-ordinator.
- Engage clients and carers with Home Treatment and Rapid Response crisis plans and negotiate options available whilst promoting crisis prevention recovery and resilience.
- Support carers to enable clients to remain at home. On occasions assist client with administration of medication as per crisis plan.
- Promote work of Home Treatment and Rapid Response to clients, carers, other mental health professionals, statutory and non-statutory agencies.
We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated 'Good' by the Care Quality Commission (CQC). Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.
Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve. Our vision is simple: we are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.
Join us if you share our passion for better mental health care and want to be part of a team that’s working well together.
The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).
What We Are Looking For
- Crisis Experience & Resilience: Knowledge of mental health recovery principles and the ability to stay calm, clear-headed, and compassionate in high-pressure or crisis situations.
- Adaptability: Comfort working across a 24/7 shift pattern to support our round-the-clock Rapid Response function.
- Strong Communicator: Ability to quickly build trust with patients, families, and carers during challenging times, while maintaining excellent professional boundaries.
- Policy Minded: A commitment to working within established clinical frameworks, Trust policies, and the Care Programme Approach.
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StudySmarter Expert Advice🤫
We think this is how you could land Support Time and Recovery worker | Kent and Medway Mental Health NHS Trust in Maidstone
✨Connect Through Professional Networks
Join associations related to therapy and counselling, like the British Association for Counselling and Psychotherapy (BACP). They often have job boards, events, and forums where you can meet potential employers and like-minded professionals. Being active in these spaces can give you a significant edge.
✨Show Up at Local Mental Health Events
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✨Utilise Online Platforms Tailored to Counselling
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✨Leverage University Career Services
If you’re recently graduated or still in school, don't forget to tap into your university's career resources. They often have exclusive listings for full-time positions and can help you refine your interview skills. Plus, they might connect you with alumni who’re already working at places like Allscreens Nationwide Ltd.
We think you need these skills to ace Support Time and Recovery worker | Kent and Medway Mental Health NHS Trust in Maidstone
Some tips for your application 🫡
Highlight Your Relevant Qualifications:Make sure to showcase any relevant qualifications you've completed, such as a degree in psychology or counselling certifications. This is super important in the therapy and counselling field, so don’t skip over these details in your CV.
Showcase Your Empathy Skills:In your cover letter, it's essential to demonstrate your empathy and communication skills, which are key in therapy. Share specific examples from your previous experiences where you've effectively helped someone through a tough time—this will make your application stand out.
Demonstrate Your Continued Learning:We love seeing candidates who are committed to ongoing professional development. Mention any workshops, seminars, or additional training you’ve attended recently. This not only boosts your CV but shows your passion for the field.
Personalise Your Application for Allscreens Nationwide Ltd:Take some time to research Allscreens Nationwide Ltd and reflect this understanding in your application. Explain why you’re interested in working with them specifically and how your values align with their approach—this personal touch can make all the difference!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Your Empathy and Communication Skills
In therapy and counselling, it's all about how well you connect with others. Be ready to share examples of how you've demonstrated empathy, active listening, and non-verbal communication in past experiences. Your ability to create rapport with clients is key, so let that shine through!
✨Prepare for Scenario-Based Questions
Expect to face some scenario-based questions that assess your practical skills in dealing with clients. Think of various client situations or challenges you've encountered or could encounter. Practice how you would respond, ensuring you highlight your problem-solving abilities and therapeutic techniques.
✨Highlight Your Continuing Education
Being in a full-time role in therapy means you need to stay updated with the latest techniques and theories. Mention any professional development courses you've taken recently, or plans you have for ongoing education. This shows that you’re committed to growth in your field and eager to help your clients with the best approaches.
✨Finesse Your Personal Statement
In therapy, your personal statement is a chance to showcase who you are beyond your qualifications. Tailor it to not just highlight your credentials but also your passion for helping others. Share personal stories or insights that led you to this profession, reinforcing why you'd be a great fit for Allscreens Nationwide Ltd's values and approach.
