At a Glance
- Tasks: Welcome customers, manage service bookings, and ensure high customer satisfaction.
- Company: Reputable dealership in Maidstone, Kent with a supportive team.
- Benefits: Competitive salary, generous bonuses, and ongoing professional development.
- Other info: Enjoy a dynamic work environment with opportunities for training and growth.
- Why this job: Join a friendly team and progress your career in the automotive industry.
- Qualifications: Experience in customer-facing roles and excellent communication skills.
The predicted salary is between 32400 - 39600 £ per year.
We are working on behalf of our client to recruit a Service Advisor for their main dealer premises in Maidstone, Kent. This is an excellent opportunity for a skilled automotive professional to progress their career within a reputable dealership. The role offers competitive earnings, career development prospects, and a supportive working environment.
Benefits for the successful Service Advisor:
- Basic salary of approximately £33,508, with an OTE of up to £36,000
- Regular working hours from Monday to Friday, 08:00 – 18:00
- One in three Saturdays, 08:00 – 13:00, on a rota
- Opportunities for training and career progression within a well-established main dealer
- Friendly and professional team environment
- Generous bonus potential through departmental schemes and upselling
- Access to ongoing professional development
Duties of the Service Advisor:
- Welcome customers to the dealership in a professional, friendly manner
- Manage service bookings efficiently and liaise with technicians regarding vehicle servicing and repairs
- Provide customers with timely updates on vehicle progress and costs
- Prepare accurate invoices and complete all necessary documentation
- Handle customer queries and concerns promptly, maintaining high levels of customer satisfaction
- Assist with administrative duties related to service advising
- Ensure compliance with dealership policies and quality standards
Requirements of the Service Advisor:
- Proven experience as a Service Advisor or in a similar customer-facing automotive role
- Excellent communication and organisational skills
- Ability to work effectively within a fast-paced environment
- Strong attention to detail, especially when preparing invoices and documentation
- Proficiency with computer systems and service management software
- A full UK driving licence is desirable but not essential
- Customer-focused, professional attitude with a high standard of customer service
Service Advisor in Maidstone employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
