At a Glance
- Tasks: Manage customer bookings, prepare repair estimates, and coordinate bodyshop workflow.
- Company: Join a busy bodyshop in Maidstone with a focus on teamwork and customer satisfaction.
- Benefits: Up to £36,000 salary, bonuses, generous leave, and career development opportunities.
- Other info: Enjoy a Monday-to-Friday schedule with no weekends and flexible benefits.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Experience in bodyshop estimating or automotive customer service is essential.
The predicted salary is between 36000 - 44000 £ per year.
We are recruiting for an experienced Bodyshop Advisor, Bodyshop Estimator or Automotive Service Advisor to join a busy bodyshop in Maidstone. Applicants must have previous bodyshop estimating, Service Advisor or similar automotive customer-facing experience, with strong knowledge of repair estimates and the bodyshop repair process. Insurance claims experience is highly desirable, and applicants must have the right to work in the UK.
Location: Maidstone
Salary: Up to £36,000 basic + bonus, OTE £42,000
Hours: Monday to Thursday, 8:00am–5:00pm | Friday, 8:00am–4:30pm, No Weekends
Reference: 31284
Monday-to-Friday working with an earlier Friday finish.
- Generous annual leave, increasing with service
- Enhanced maternity, adoption and paternity leave
- Manufacturer brand and management training
- Career development and progression opportunities
- Smart Health with 24/7 GP access
- Dental insurance and eyecare vouchers
- Flexible Life Assurance and optional critical illness cover
- Discounted gym memberships
- Techscheme and home and technology vouchers
- Retail and lifestyle discounts through the bYond card
- MyView PayNow earned-wage access
- Travel insurance and free will-writing services
Responsibilities:
- Manage customer bookings and schedule bodyshop repair work
- Inspect vehicles and prepare accurate repair estimates
- Manage insurance claims and liaise with insurers and engineers regarding authorisations
- Keep customers updated throughout the repair process
- Coordinate vehicle assessments, customer visits and bodyshop workflow
- Work closely with Bodyshop Technicians to monitor repair progress and timescales
- Source and order parts while maintaining accurate repair documentation
Requirements:
- Previous experience as a Bodyshop Estimator, Bodyshop Advisor, Service Advisor or similar automotive role
- Strong understanding of bodyshop repair processes and vehicle damage estimates
- Insurance claims and repair authorisation experience is highly desirable
- Good knowledge of parts sourcing and procurement is advantageous
- Excellent customer service and communication skills
- Strong organisation and attention to detail
- Ability to manage multiple repairs and customer requirements in a busy bodyshop
- Right to work in the UK
All applications will be treated in the strictest confidence.
Bodyshop Advisor/Estimator in Maidstone employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
