At a Glance
- Tasks: Create magical memories by serving food and drinks in themed cafés.
- Company: Join LaplandUK, a celebrated Christmas experience in Manchester.
- Benefits: Enjoy free meals, discounts, and the chance to work in a festive environment.
- Other info: Flexible shifts available from November to December 2026.
- Why this job: Be part of an award-winning team making Christmas unforgettable for families.
- Qualifications: Enthusiastic, friendly, and ready to deliver excellent customer service.
The predicted salary is between 12.75 - 12.75 £ per hour.
- Food & Beverage Assistant (Seasonal) – Lapland UK 2026 (Manchester)
- FOOD & BEVERAGE ASSISTANT – LAPLANDUK 2026
- £12.75 per hour + 12.07% holiday pay
- Seasonal role | October to December 2026
- 18+ only
THE ROLE
As a Food & Beverage Assistant, you’ll help create magical memories for families visiting Lapland UK this Christmas.
Working in our themed cafés and restaurants, you’ll provide a warm welcome, deliver outstanding customer service and help guests enjoy their visit from the moment they arrive.
You’ll
- Welcome guests into our cafés and restaurants with a warm and friendly approach
- Deliver exceptional customer service and create memorable guest interactions
- Prepare and serve food and drinks while following food hygiene and safety procedures
- Develop knowledge of menu items and make suitable recommendations to guests
- Follow Lapland UK service standards and immerse yourself in the magical story
- Maintain high standards of cleanliness, presentation and organisation
- Follow costume, appearance and operational guidelines
- Attend all required training sessions
- Work closely with colleagues to deliver an outstanding guest experience
SKILLS NEEDED
- Enthusiastic and passionate about creating magical guest experiences
- Friendly, approachable and confident communicating with families
- Comfortable working in a busy, fast-paced environment
- Reliable, professional and committed to delivering excellent service
- Able to work well as part of a team
- Willing to learn and embrace the Lapland UK story
- Strong communication and customer service skills
- Previous food, beverage or customer service experience is desirable but not essential
REQUIREMENTS
- Available for the full live event period from 5 November to 24 December 2026
- Available to commit to a minimum of three shifts per week
- Available to attend all required paid training between late October and early November 2026
- Comfortable working in a busy, customer-facing environment
- Able to follow food hygiene, safety, costume and operational standards
- Willing to fully embrace the Lapland UK experience and story
BENEFITS
- Free hot meal on every shift
- Complimentary tea, coffee and soft drinks
- 20% staff discount in Lapland UK retail shops on selected dates
- Free parking at the event site
- Opportunity to work as part of one of the UK's most celebrated Christmas experiences
- APPEARANCE REQUIREMENTS
- No visible jewellery or piercings while in costume
- No visible tattoos from the collar bone upwards
- No tattoos below the elbow for Food & Beverage roles
- Natural makeup and nails in line with company guidelines
- Phones and smartwatches must be stored in lockers while on shift
Join Lapland UK and become part of an award-winning immersive Christmas experience, helping families create magical memories they’ll treasure forever.
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