CCTV and Community Alarms Operator - Part time in Lyndhurst

CCTV and Community Alarms Operator - Part time in Lyndhurst

Lyndhurst Part-Time 27939 - 30372 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Monitor CCTV cameras and respond to community alarm calls for public safety.
  • Company: Join New Forest District Council, a values-led organisation committed to community service.
  • Benefits: Competitive salary, generous leave, pension scheme, and employee discounts.
  • Other info: Inclusive culture with opportunities for personal growth and development.
  • Why this job: Make a real difference in your community while gaining valuable experience.
  • Qualifications: Clean driving licence and ability to handle sensitive data.

The predicted salary is between 27939 - 30372 £ per year.

Company: New Forest District Council

Salary: £27,939 – £30,372 (pro rata) +5% shift enhancement for Flexi shifts (pay award pending)

Hours: Part-time

Location: Lyndhurst, SO43 7PA

Working pattern: On-site

Job type: Permanent

Posting date: 12 Aug 2026

Closing date: 8 Sept 2026

What You’ll Be Doing:

  • Monitoring over 120 CCTV cameras across public spaces and council assets to detect and respond to incidents
  • Liaising with emergency services, including police control centres and officers, to support crime prevention and public safety
  • Responding to Community Alarm (Careline) calls, assessing needs, and taking appropriate action, including contacting emergency services
  • Installing, programming, and maintaining alarm units in clients’ homes, ensuring their safety and peace of mind (a clean driving licence and access to a vehicle are required)
  • Handling out-of-hours council calls and public enquiries professionally and efficiently
  • Preparing and managing sensitive data, including CCTV footage, in line with data protection laws and operational codes of practice
  • Operating and maintaining security systems, radios, and IT platforms, including Microsoft Office and specialist software

What’s in it for you?

  • £27,939 – £30,372 (pro rata) +5% shift enhancement for Flexi shifts (pay award pending)
  • 23 - 24 annual leave days - plus an additional weeks equivalent after 5 years’ service
  • Bank Holiday working enhancement
  • Local Government Pension Scheme, with the option of Additional Voluntary Contributions (AVCs)
  • Employee Assistance Programme offering free 24/7 legal, financial, and personal wellbeing advice
  • Employee discount scheme with savings across major supermarkets, retailers, restaurants, and leisure providers
  • Cycle to Work Scheme, helping you save around 40 percent on bikes and accessories
  • A values‑led organisation, guided by our LEAF values (Learning, Empathy, Ambition, Fairness)
  • Access to learning and development opportunities to support your growth
  • A supportive, inclusive culture, where everyone is welcomed and valued

We are proud to be a Disability Confident Employer and offer a range of active staff networks, including: Equality, Diversity & Inclusion (EDI) Group, LGBTQ+ Network, Women’s Network, Early Careers Network, Neurodiversity Network.

At NFDC we recognise that every colleague - whether in operational, frontline, or office‑based roles - plays a vital part in delivering high‑quality services to our communities. We are committed to creating a supportive and inclusive environment where people feel valued for the work they do and the strengths they bring. We aim to foster a culture where people feel confident to share ideas, contribute their expertise, and develop through meaningful conversations with their managers and supported learning opportunities.

Please note: You’ll likely be aware that as part of the ongoing Local Government Reorganisation (LGR), the current organisation will transition into a new operating structure from 1 April 2028. It is important that applicants understand how this may affect your employment should they be successful.

For more information and an informal chat about the role, please contact: Carrie Hesp or Becky Dann on 023 8028 5523 or email controlroomsupervisors@nfdc.gov.uk

This post requires an Enhanced DBS check to be completed. You must include details and dates of ‘spent’ convictions, cautions and reprimands and final warnings.

Closing Date: Midnight Tuesday 8th September 2026

Interview date: Monday 14th and Tuesday 15th September 2026

CCTV and Community Alarms Operator - Part time in Lyndhurst employer: Allscreens Nationwide Ltd

Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.

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Contact Details:

Allscreens Nationwide Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land CCTV and Community Alarms Operator - Part time in Lyndhurst

Get Involved in Local Security Communities

Join online forums and local meetups related to security services. Engaging in discussions, sharing insights, and networking with professionals can really up your chances of landing a part-time role with companies like Allscreens Nationwide Ltd. Look out for local events or workshops that can provide valuable connections!

Showcase Your Skills Publicly

Consider volunteering for local events where security services are needed. This not only gives you hands-on experience but also provides a platform to demonstrate your skills to potential employers, including Allscreens Nationwide Ltd. Make sure to document your experiences and share them on social media or community pages!

Leverage Your Network

Tap into your personal network to let people know you’re on the lookout for part-time opportunities in security services. You’d be surprised how many people might have connections or know someone hiring! Regularly check in with friends or former colleagues working in the field.

Apply Directly Through Us

Don’t forget to check our website for part-time openings with Allscreens Nationwide Ltd! Applying directly gives you a better chance of being noticed, and it’s a great way to express your interest in the specific roles they have available in security services.

We think you need these skills to ace CCTV and Community Alarms Operator - Part time in Lyndhurst

CCTV Monitoring
Incident Response
Liaising with Emergency Services
Community Alarm Management
Data Protection Compliance
Alarm Installation and Maintenance
Communication Skills

Some tips for your application 🫡

Show Off Your Certifications:In the security services field, having relevant certifications can set you apart from the crowd. If you’ve got certifications like SIA, make sure you include them upfront in your CV. This shows you’re serious and knowledgeable about the industry!

Highlight Your Experience:Whether it’s previous roles in security, surveillance, or even customer service, showcasing relevant experience is key. Make sure to mention specific duties you’ve performed that relate to the job at Allscreens Nationwide Ltd. This demonstrates that you know what the role entails and you're ready to jump in.

Tailor Your Cover Letter:For a part-time role like this, it's a good idea to express your motivation for wanting to work at Allscreens Nationwide Ltd specifically. Mention how your availability aligns with their needs and what you’re hoping to learn. We love seeing enthusiasm and a willingness to grow!

Add Availability and Flexibility:For part-time positions, your availability can be a deciding factor. In your CV or cover letter, don’t forget to outline when you can work, and if you're open to various shifts. This flexibility can be a big plus for Allscreens Nationwide Ltd, showing you’re ready to contribute wherever needed.

How to prepare for a job interview at Allscreens Nationwide Ltd

Know Your Security Protocols

Familiarise yourself with common security protocols and procedures. Be ready to discuss your understanding of risk assessment, emergency response tactics, and how you would handle specific scenarios. It’s worth brushing up on the latest trends in the security industry too, so you can talk about where you see the field heading.

Showcase Relevant Experience

Even if it's part-time, highlight any previous experience in security or related roles. If you’ve done anything from bouncer work to volunteering at events, prepare to share how those experiences have equipped you with the skills required for this role at Allscreens Nationwide Ltd.

Demonstrate Communication Skills

In security services, clear communication is key. Be prepared to answer questions about how you would interact with the public and work as part of a team. Think of examples where you’ve effectively communicated during tense situations and how that helped resolve issues.

Flexible Availability Matters

As this is a part-time role, be clear about your availability. Employers often need flexibility for shifts, especially during peak hours or events. Be upfront about when you can work, and show your willingness to adapt to meet the team's needs.