At a Glance
- Tasks: Provide reception services and clerical support for the Sports & Leisure Services Division.
- Company: Moray Council, dedicated to delivering high-quality public services.
- Benefits: Competitive hourly rate, flexible hours, and valuable work experience.
- Other info: Temporary position until December 2026 with opportunities for personal growth.
- Why this job: Join a dynamic team and enhance your customer service skills in a vibrant environment.
- Qualifications: Experience in reception or clerical roles, strong communication skills, and cash handling experience.
The predicted salary is between 14.27 - 14.27 £ per hour.
To provide a range of reception services and clerical duties including cashier and duties for the Sports & Leisure Services Division. To represent the Sport & Culture Service and Moray Council in ensuring a high quality service is provided whilst maintaining good operational procedures and relationships between the service and members of the public.
Responsibilities
- Dealing initially with users entering the Centre and providing information
- Receiving bookings and dealing with enquiries
- Receiving fees for admission to the swimming pool and associated facilities
- Reconciling receipts, returns and securing monies taken at Reception
- Maintaining stock control records
- Ensure a high standard of customer care in respect of all users of services
- Ensuring that all financial and administration procedures of the Council are complied with.
The Individual
- Experience of working in a busy reception environment using relevant technology e.g. photocopier, E-mail, Intra/Internet.
- Clerical / administration / typing experience.
- Experience of handling cash / cheques / card transactions.
- 4 SQA Standard grades or equivalent at Level 3 or above, including English.
- Ability to organise and manage own workload.
- Ability to use initiative when required.
- Self-confidence.
- Strong customer care skills and focus.
- Effective interpersonal skills.
- Ability to work to deadlines.
- Ability to identify priorities and plan work.
- Good working knowledge of Microsoft Office / ICT skills.
- Effective organisational skills / time management with the ability to respond to conflicting and competing demands.
- Ability to communicate effectively in written and verbal forms.
- Willingness to accept direction / delegation.
- Ability to deal sensitively with customers.
- Flexibility to meet the needs and demands of the service.
Temporary Post until 31 December 2026
Closing Date: 4 September 2026
£14.27 per hour
15 hours per week
For further information, contact roy.mcpherson@moray.gov.uk
Receptionist / Clerical Assistant (Temporary) (MOR12082) - MOR12082 in Lossiemouth employer: Allscreens Nationwide Ltd
Joining Marshall Audi Taunton as a Service Technician apprentice means becoming part of a dynamic team dedicated to delivering exceptional customer experiences in the prestigious car market. With comprehensive training, including travel and accommodation covered for your apprenticeship at the Volkswagen Group National Learning Centre, you will benefit from a supportive work culture that prioritises personal development and career progression. This role offers a unique opportunity to work with cutting-edge technology while receiving mentorship and gaining valuable qualifications that pave the way for a successful long-term career.
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We think this is how you could land Receptionist / Clerical Assistant (Temporary) (MOR12082) - MOR12082 in Lossiemouth
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We think you need these skills to ace Receptionist / Clerical Assistant (Temporary) (MOR12082) - MOR12082 in Lossiemouth
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
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Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
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Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
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You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!