At a Glance
- Tasks: Lead a dynamic front of house team and ensure top-notch customer satisfaction.
- Company: Reputable car garage in Dulwich with a friendly atmosphere.
- Benefits: Competitive salary up to £40,000, performance bonuses, and stable hours.
- Other info: Opportunities for ongoing career development in a community-oriented environment.
- Why this job: Join a supportive team and develop your career in the automotive industry.
- Qualifications: Experience in a senior customer service role and strong leadership skills.
The predicted salary is between 40000 - 40000 £ per year.
We are currently seeking a Service Manager / Front of House Manager to join a reputable car garage in Dulwich. This is an excellent opportunity for a skilled professional to progress their career within a busy, customer-focused environment. Our client is offering a friendly working atmosphere and stable working hours, making this an attractive position for experienced individuals in the automotive industry.
Key benefits of the Service Manager:
- Competitive basic salary of up to £40,000 per annum
- OTE of £40,000 with potential for performance-based bonuses
- Monday to Friday working hours, 8am - 6pm
- Rotational Saturday mornings, approximately once every two weeks
- Opportunities for ongoing career development
- Supportive and community-oriented team environment
Duties of the Service Manager:
- Lead and manage the front of house team, ensuring high customer satisfaction levels
- Serve as the primary point of contact for customers, providing professional and friendly service
- Oversee workshop operations and liaise with technicians and service advisors
- Manage service booking schedules and ensure timely completion of work
- Uphold company standards and ensure compliance with health and safety regulations
- Assist with staff training and mentoring as needed
- Monitor service quality and implement improvements
Requirements of the Service Manager:
- Proven experience as a Service Manager or in a similar senior customer service role within an automotive workshop or dealership
- Strong leadership, organisational, and communication skills
- Ability to manage multiple priorities effectively
- Full UK driving licence is essential
- Local individuals within 5 miles of Dulwich are preferred
- Prior experience managing customer relations and workshop operations is advantageous
Service Manager in London employer: Allscreens Nationwide Ltd
Allscreens Nationwide Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the individuals they serve. With a strong focus on professional development, team leaders are encouraged to grow their skills in a dynamic environment while making a meaningful impact in the lives of adults with learning disabilities. Located in Leicester, the company provides a unique opportunity to be part of a dedicated team committed to delivering high-quality, person-centred care.
