At a Glance
- Tasks: Lead the vibrant Riverside Market, ensuring an exceptional experience for every visitor.
- Company: Join Sodexo, a global leader in improving quality of life.
- Benefits: Enjoy competitive pay, mental health support, and flexible working options.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be at the heart of London's food scene and make a real impact.
- Qualifications: Experience in hospitality management and strong team leadership skills required.
The predicted salary is between 36000 - 44000 £ per year.
£40,000 to £45,000 Salary + 10% performance Bonus
40 hours / 5 days over 7 days
Job Introduction
Take the lead at the heart of one of London’s most exciting food and drink destinations. We are looking for an experienced Riverside Market Manager to oversee the day-to-day operation of Riverside Market at Fulham Pier. This is a high-profile, fast-paced role where you will bring together people, traders, food concepts and operational partners to create an outstanding experience for every visitor. You will take full ownership of the market’s performance, ensuring each food and beverage unit is ready to trade, teams are confident and well briefed, and service runs smoothly from opening through to close. You will thrive on the variety and energy of a busy hospitality environment where no two days are quite the same.
Working closely with traders, culinary teams, suppliers and contractors, you will help introduce fresh food concepts, maintain strong commercial control and ensure the market remains relevant, innovative and best in class. You will also lead a large and diverse team, creating a positive culture where people feel supported, motivated and proud of the experience they deliver. This opportunity would suit a hands-on hospitality leader with experience managing complex food and beverage operations, strong commercial and client relationship skills, and the confidence to perform in a busy, high-volume environment.
What You'll Do:
- Deliver exceptional customer experience across our everyday mode business and match day catering operations
- Successfully manage all aspects of operational excellence and contract delivery
- Build and proactively maintain external relationships with senior clients to exceed client expectations
- Successfully launch new innovative food concepts when required
- Ensure all operations are profitable
- Successful management of all KPI Information relevant to Sodexo Live!, Fulham FC and Fulham Pier including tracking of results, report production and supplying sufficient evidence
- Deliver relationships with key stakeholders to allow development both operationally and functionally to enable growth and development with confidence in the role
- Deliver Food and Beverage training plan and ensure staff understand and complete onsite training
- Maintain uniform standards with the Riverside Market ensuring they are always adhered to
What You Bring:
- Experience within contract catering, within a multi-site managerial role
- A proven track record of successfully building and maintaining client relations
- Ability to manage, inspire and motivate a large and diverse team
- Previous experience with P&L management, problem solving and creative thinking
- Positive and flexible attitude, willing to be hands on when required
- Personal License holder
What we offer:
- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan.
- A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo.
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment.
- Competitive compensation.
- Full training and full protective uniform supplied.
Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.
About Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.
Riverside Market Manager in London employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Riverside Market Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Allscreens Nationwide Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Allscreens Nationwide Ltd
Don't be shy about reaching out to Allscreens Nationwide Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Riverside Market Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Allscreens Nationwide Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
